I am an avid gardener and having an indoor garden is perfect! It produces fruits , veggies, and lettuce like crazy! The only complaint I have is the app can be a little hinky; but other than that it is amazing! Worth every penny! Definitely recommend, even without the subscription! (I do not have the subscription)
It’s been 90 days and we’ve grown the most delicious greens and fruiting plants, but we had a sweet pepper plant and we are all really excited about it. Until I figured out that this plant was just green mustard so I waited 90 days just for the green mustard plant to grow its roots on the columns take up too much space and not even give me peppers. WOW!
Ordering was super easy and had a credit also. I was surprised by the membership discount a checkout time. Love it so far, and can’t wait until harvest time.
I just recently got into gardening and gardyn makes it so easy to grow what I want! Also have a spot in my kitchen where it fits perfectly and gives aesthetic to my home. I can’t wait to cool with the things i harvest!
The Gardyn unit itself is beautiful, but unfortunately the app is buggy and unresponsive to simple gestures, such as turning off boost mode when it is no longer desirable. The Kelby assistant isn’t really that helpful; during my time using it as part of a trial, all it did was try to sell me a subscription. I never received advice on when to feed my plants nor did it inform me on their condition.
I love my Gardyn so much I just got a second one (when they were on sale). The app makes you create a separate account for each unit and you have to switch back and forth to check on the different units. Please update to allow for multiple units on the same homepage.
Sorry but the set up for assisting new customers is the absolute worst. At this point I couldn’t recommend this company. Only email is available and you either do not receive a response or it takes several days. That is ridiculous for a product of this type in modern times. Time is of the essence. I have a free first time one month membership offering access to ‘help’ and I will obviously not sign up once the month is done. It’s nearly worthless. I did sign up for a phone call. I had to wait 9 days to get an appointment and then , surprise surprise, no one called.
Overall I like the app- it’s easy to use and highlights all system settings and environmental conditions well. I like the camera views for remote monitoring.
The ycube ordering is nice and easy, though the selection is always pretty limited vs the website.
Taking one point off because Kelby, the virtual assistant, is basically useless. The AI missed all of my plants burning because I fed them too soon (well after Kelby told me to feed them, though… gardyn plant food is just extremely strong and dangerous for young plants) and when I was on vacation one of the tubes split and an entire column of plants wilted and were all super droopy and sad/nearly dead- Kelby said literally nothing about plants being basically dead, while I watched sadly on the camera view for 3-4 days. When I got back I fixed the tube and all but one plant recovered somewhat. still there’s pretty much no point to the AI, you have to be vigilant, and the advice it gives you is not applicable 75% of the time.
Developer Response
Hi JT, thanks for the honest review!
FYI - the plants sold on the website are the same as the ones sold in the app, the website might simply display some that aren't available to purchase. We are working on syncing these up as we speak! Also, many of the issues you are facing with Kelby seem to be out of the ordinary. Can you try contacting support and explain to them your scenario? At the very least, we need to know more so we can document your issues and improve upon the experience. https://mygardyn.com/contact-us/
Thanks again for taking the time to let us know about your journey!I have to keep entering my membership number every time I open the app. The device goes back to a different schedule because the app doesn’t save the settings I made. Very frustrating, but the plants sprouted so that’s exciting!
I have the puce thumb of death. Luckily, my Gardyn is very forgiving! Watching my plants growing and thriving has been a thrill and although you can certainly get more sophisticated with custom food mixtures and your own seeds, for me, the simplicity has been a Godsend. My husband and I are vegan so we go through a lot of plants — so much that I recently purchased a second Gardyn so I can grow peppers and herbs in one and dedicate the other to just salad greens. The Gardyn system is clean, easy to use and visually stunning. It makes me smile every day. If you hate throwing out greens that go bad before you can use them, you will
love the luxury of picking fresh greens one meal at a time. I have thoroughly enjoyed my Gardyns and cannot imagine a better way to enjoy fresh greens, herbs and peppers year round!
Developer Response
Hi, we couldn't have said it better ourselves! Thanks for the great review!
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