ROLA User Reviews

ROLA - Smart Robot
ROLA - Smart Robot
Enabot Technology (Shenzhen) Company Limited

Top reviews

Something really concerning about this app

What the hell, it’s just used other apps such as Snapchat to automatically send links to other people to this app??? Uninstalled.

Response from developer

We are sorry to hear that you have encountered some problems with your use of the product. If you still have problems unsettled, please send your question to support@enabot.com or feedback on the app, we will reply to you as soon as we receive them. Thank you!

App doesnt work on multiple devices

Can’t get past the sign up page. Gives loading failed please retry

CES pop ups every time

CES pop ups every time open app

Hacked?

My ebo started moving around the house itself and it definitely seem to know how to avoid obstacles. The power in the house was down, so is the wifi and the charging dock. I wasnt able to reconnect it from the app. The screen of my ebo also showed three icons flashing, the heart, the camera and the wifi signal.
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Response from developer

Thank you very much for choosing EBO. We are sorry to hear that you have encountered some unresolvable problems in your use of the product. Please send your question to support@enabot.com or feedback on the app, we will reply to you as soon as we receive them.

Care about your customers

Please fix this app. I haven't even received mine yet, i'm a day away from getting it in fact and i'm already afraid of it not working with this app. Its very unreliable and disappointing for this app to not work properly after spending such a large amount of money. At least advise your customers you plan to update the app if you cant respond to each individual review.
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Response from developer

Thanks for choosing EBO. We are sorry to hear that you have encountered some unresolvable problems in your use of the product. If you still have problems unsettled, please kindly contact support@enabot.com for troubleshooting, we will reply to you as soon as we receive them.

Needs update

Ebo SE was working great but after a few updates it started lagging, freezing, and going off-line.

Can’t connect

Can’t get it to connect to the EBO SE at all. Keeps getting stuck on the scanning the QR code and can’t do it. Can’t find any help information in the manual or app or the internet.
Robot now is a glorified paperweight

Response from developer

Thank you very much for choosing EBO. We are sorry to hear that you have encountered some unresolvable problems in your use of the product. Please send your question to support@enabot.com or feedback on the app, we will reply to you as soon as we receive them.

Can’t even log into my own account.

Apparently I am not registered which is interesting because I used my account with no problem for several months. Once I got the update I could no longer login. I thought it would make things better not worse. Help ?

Robot got trapped all the time.

I got Air recently, if works great when it works. But it got trapped all the time.

Okay but getting worse over time

App is fine when controlling the EBO but the app quality is worsening with each update. Constantly logs me out and now I can’t even get in because my account isn’t “registered”? I’m out of state currently so it’s obviously not an ideal situation. Do better, developers

Response from developer

Thank you very much for choosing EBO. We are sorry to hear that you have encountered some unresolvable problems in your use of the product. Please send your question to support@enabot.com or feedback on the app, we will reply to you as soon as we receive them.

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