Leave a Review CoPilot
To bad you can’t search based on features
It’s a great app. But very limited. You can’t search for older cars than 2008 it seems. And you can’t search for multiple different vehicles at once. I wish I could enter my budget and some of the features I want and then the app would make recommendations for cars based on my feature preference. It’s good if you know precisely the car you want and it’s 2008 or newer. Otherwise it’s not so great.Show lessOdiesodie
This app is a mess
It's overly flashy. Information isn't laid out well and it STILL shows you cars that don't meet your criteria, just saying that it's a percentage match. The issue with that is I don't know WHICH of my criteria aren't being included unless I dig deeper into the car. One of my criteria is non-negotiable and wasting time looking at cars that don't have this feature is annoying. For all their hype that this app saves you money, browsing vehicles is a frustrating affair. Their passive aggressive constant pop-up asking you to turn on notifications or "I'd rather pay more money," is childish. Once the app has asked me if I want to turn on notifications and I've denied it, it should respect my wishes, not ask me every five minutes or so of browsing. There are better and far less frustrating apps out there that just let you browse vehicles that meet your criteria without fuss. Use those.Show lessScoot1ng
Developer Response
Hi there, so sorry for your less than ideal experience with CoPilot. We should have any missing equipment listed near the bottom of the vehicle description page. We would be happy to take a look into this if they are not listed! I’ll pass this on to the team as feedback to improve. Again, so sorry for this experience. Please reach out anytime to copilot@copilotsearch.com.Great Potential
This app had the potential to be great. However, it started by asking me all these questions that I thought would lead to a narrowing of the vehicle I was interested in - that didn’t happen. Instead I either had to accept alerts (I have enough of those as it is, or emails - arrgh!). I then had to find another area of the app to enter all my criteria, and the most important one wasn’t working - price. Why would I limit my criteria in all those other categories and not be able to alter price. Everyone has a budget of some sort - and the price functionality isn’t even created efficiently- instead of a max price - I would argue that depending on if the individual is targeting a new or used vehicle, a range might make for a better option. In the end, what could have been a great app, was rendered useless early on, and I was forced to delete it.Show lessCelagos
Developer Response
Hi there, thank you for your feedback and I'm sorry you didn't have a great experience! The issue with the price filter doesn't sound like our typical experience. Please reach out anytime to support@copilotsearch.zendesk.com, I would love to look into your account.App Freezing and Unresponsive
This has been my go to car shopping app for a couple years now. We even used it to buy 5 cars in the last 2 years. Love the granularity of the search options and the ability to track cars I'm interested in over time. It's disappointing that the app is increasingly not working for me as it's constantly freezing and won't even pull up the search function any more. I don't know if demand has exceeded the infrastructure capacity of this app or what but I wish they would get it fixed already. Looking forward to being able to use it againShow less1car-nut
Developer Response
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. Can you please send us a note to copilot@copilotsearch.com? We will look into this further!Seems fine…
… besides the constant chat pop ups. Now there is one for “worry free car care is here!” Where the buttons do not work and I can’t dismiss the pop up. If I scroll, it scrolls the page underneath it. Just wanted to let you all know, hopefully a bug fix comes soon! Can’t use the app anymore because of it. Other than that, great app!Show lessBillycardinal
Good but lacking a key feature
Not a bad app. Definitely has more vehicles than other online sites. It really holds your hand and it would be nice to skip through all the animation (“let’s check it out!”) and just look.
My main complaint is the inability to filter vehicles that have been in an accident. You literally don’t know until you scroll to the very bottom of the listing. DealbreakerShow lessJayeso
Model Specific
While this might be a good app it was no use to me. I’m looking not for a specific make or model but a price range and mileage and maybe limited some makes and models. I didn’t even make it through the battery of questions because I don’t know exactly what make and model I want. Don’t force the user down a specific path but provide multiple ways of narrowing down the searches.Show lessray.in.oside
This app understood the assignment…
Like fr fr after comparing prices and overall value of cars on different apps this site has been the standard bearer! Just a great tool that you can use to feel more confident about buying a new or used vehicle!soulcowboi5000
Thanks Copilot
I was just able to find and buy a difficult to locate vehicle with Copilot 1 day after it was listed in my area. I had contemplated shipping the same model from Maryland to Massachusetts because this specific model was so few and far between. Copilot is a great search and review app and totally worth using.Show lessCaptwiggly
Confusing at times but helpful too
Sometimes you’ll do a search and it’ll let you save a vehicle but often it shows one search result of many stating it’s a “great buy” but you can’t favorite the vehicle or look at any additional ones.I spent about a half hour trying to figure out how to save these vehicles which I learned you have to eventually exit from then click a small icon to search. It should be much easier than this snd can be a waste of time. Sometimes the search pages were crooked on the screen then disappeared. However it’s worth the frustration at times as overall it will definitely help your search and give you much needed help like Carfax reports, reputation of the dealer selling it and overall accurate reasons why you should or should not buy the car.Show lessincredibleartgallery
Developer Response
Hi there! That doesn't sound like our typical experience. I would love to look into this. Please reach out to copilot@copilotsearch.com with any photos so we can take a look!
