Air Wick User Reviews

Air Wick
Air Wick
Reckitt Benckiser (ENA) B.V.

Top reviews

Leave a Review Air Wick
  • JUNK! Just JUNK!

    I loved the concept of being able to hook up my phone to the diffuser and set a schedule. The store did not carry the Bluetooth diffuser, so I had to wait on a shipment. When it arrived, I downloaded the recommended app. The app will not open; it immediately crashes. The diffuser will not work unless it is connected to the app. In short, I now own a piece of junk that I have to ship back to return.
    Show less
  • Too many technical issues

    I wanted to love this because of the app and scheduling options, however, my app constantly logs me out and doesn’t connect to the diffuser/device. And when it is connected, it’s typically off on reading how much product is left in the diffuser as well as the battery life. The different scents smell amazing but until they fix the technical issues, it’s not worth buying more for the rest of my house.
    Show less
  • Bad Choice

    This might be a good thing except you have to use the app to use the fresheners. All you can do is turn it on and off, replace the bottle or batteries. Everything else has to go through the app. The App is a pain to use. First, it tells you incorrect password even though it is correct. After about 5 tries you finally get into the app. The App sends you a notice that you need to replace the fragrance because it’s empty. But when you check, the bottle is almost full. So you remove it and put it back in and try to reset the app. Good luck with that. You’re told you aren’t in range when you actually are. You turn it off, take the batteries out and then replace them and turn it back on and finally you think you are able to reset the settings. You start and then all of a sudden you get an error message saying you have to be within 30 feet to proceed. Can’t clear that message until you start all over again and then it happens again. I know I was wishing 30 feet. They were sitting right next to me because my arms don’t reach 30 feet. I tried 10 feet, same error, 20 feet same error. I guess I’ll throw these away, delete the App and go buy another brand. Don’t waste your money on these.
    Show less
  • Hit or Miss

    This app is great when it’s working. Bluetooth is hit or miss and while it will tell you halfway through you’re freshener that you need a refill (NO YOU DONT) it will not tell you when the cheap batteries included with the kit are dead after 2 weeks. So it really depends on what you desire out of your Airwick app.
    Show less
  • The Design is beautiful, but the app…

    I love the way this diffuser looks in my living room. I’ve figured out a way to make my diffuser run all day (morning 12am-11:59a, midday 12pm-4:59p, evening 5pm-11:59pm)…but why did you make that option so tedious to do?! The only issue that I’m having is that the app keeps alerting me that I need a refill but my bottle is full. I keep resetting it as though I’ve put a new refill in, but something isn’t communicating correctly
    Show less
  • Hate the app

    I’ve had this device for about 2 years now and when I got it at first it was very easy to use and was loving it but after a little while it kicked me out of my account and my diffuser stopped working I tried login in and resetting password so many times but it didn’t work… I kinda forgot about the whole situation and today I wanted to start using it again, well as soon as I downloaded the app and tried my first attempt to login it gave me a message that I already had 5 failed attempts to login and wait 5 minutes, I wated and when I went back in to try and reset the password it gave me the same message. Honestly I feel like i just wated my money since I’ve got quite a couple of refills I hadn’t used yet….
    Show less
  • Great product

    I have used different products such as sprays and oil diffusers. This is the best product I have used. I love the way you can track the level of the oil in the app. You can also change the intensity and program the time when it sprays. It will even assist you in ordering the oil when low. I'm not that high speed, especially when Walmart is almost within walking distance. But I highly recommend this product.
    Show less
  • AirWick

    At first when I downloaded the app it would not work for me and it wasn’t the app it was me I finally have it working and I’m loving it the scents are a little expensive but I make do.
  • Great Scent & Easy Set Up

    I found the set up of the device to be fast and simple to do. I set the times I wanted the scent to be released and it was good to go. I had the “Happiness” scent and it was the best smelling air freshener I’ve ever tried. The mist is really light and calming to watch. Now that my scent is all used I am going to try to the other ones available.
    Show less
  • Diffuser is good but App is complete junk!

    The diffuser is nice looking and the oil aroma is nice smelling. The app on the other hand looks nice but is almost worthless and ruins the ability to enjoy the diffuser. It gives you tons of useless options like what mood your in, or where it is in the house, and etc.. which have no effect on how often or how long it diffuses. The only option is to set a timer frame for the diffuser to go off automatically which it barely does even on the high setting and there is no manual button for it to diffuse on demand unless you turn off a time schedule then turn it back on which if you do it too often, gives you a warning message and doesn’t allow you to do it anymore and refers you to some guides on how to properly use the time schedules. I also have to constantly open the app just to reconnect because it’s constantly having issues connecting automatically and I only realize it when I eventually notice that I haven’t seen it go off in a while.
    Show less

Alternatives to Air Wick