Air Wick User Reviews

Air Wick
Air Wick
Reckitt Benckiser (ENA) B.V.

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Leave a Review Air Wick
  • Love the app - one request

    I love the new changes, especially the ability to see how much scent I have left. Connections to the app are nice and strong. Wonderful!

    One request: I’d love the ability to open the app and get scent on-demand. Like a one click “freshen up” button.

    Thanks!
  • Great app

    I have just bought a new Airwick air freshener and as of now it works fantastic! The app is very user friendly and I made my account within a few minutes. The app taught me how to set up my tome schedule and how to adjust the intensity of the fragrance. As of now I have experienced very few issues. The first issue I came upon was a user error in which is accidentally was logging in instead of creating an account, luckily for the bright and bold marking I was able to find the place to create an account. Another issue I experienced was while trying to connect. While try to connect I had to get quite close to the device in order for it to connect, while my electronic device was laying next to the air freshener is was still having issues connecting. Thankfully, the app has recommendations on how to correct your problem by simply turning it off and then back on, this worked for me first try.

    I have had a great experience with the Air Wick Essential Mist Air Freshener! I will send any updates if I experience any new problem.
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  • Potential

    Ok let’s be honest is this the best device no sadly you have to use the app to use the device I would of still liked to simply plug in and press a button but the real trouble is this you have to set a schedule it’s a must to use it if I can’t have a button then give me the option in the app to turn on and have a continuous flow of sent I do like the idea of it helping to save a oil but let’s be real turning it off when u leave can do the same thing and with the app it’s even easier to make that happen if it was an option now the schedule thing I can see where the idea was heading but fell short my biggest problem with this device as a whole is the schedule system when you make one yes it runs but 3 seconds of defusing is not enough sent especially when it’s every 30 minutes within that schedule give me the option at least to change how long it diffuses for or at the least the time intervals this device and current set up is really restrictive this device has real potential it can become really big and a common place in all homes but it needs work that’s why I gave it 3 stars something great has been made here but it needs some growth and lil freedom to the makers y’all got this you have shown us its potential now show us what it can really do!!
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  • Absolutely love this

    This is great! The app is pretty easy to navigate through. I like the fact that I can set the time I want my diffuser to operate at. The app also notifies me when it’s time to buy a refill and when the batteries are getting low!
  • Connection Timeout

    The app was working fine until now. It’s still connected via Bluetooth, however, the app won’t log in. I opened the app and it prompted me to sign back in. Fine, I enter everything correctly and get “Connection timeout. Please check your internet connection and try again. Well, my internet connection is completely fine. I tried to do a password reset and same message. Now I’m not able to login to the app and it’s completely useless until the app works again!!!!!!!!
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  • Probably the worst made app I’ve ever owned

    Do you people not know how to program something as simple as time? What is up with this “the end time for this schedule cannot be before the start time” bs? It is literally impossible to schedule the smell thing to turn on from 11pm to 1am. Beyond that this app is buggy every where else, makes you create a stupid pointless “air wick” account, will randomly just sign you out so you have to log in just to turn on a air freshener, or just crash entirely. If you’re the unfortunate person who just bought this product and are about to download the app, I urge you to stop what your doing, return the stupid air freshener, and just buy a can of febreeze instead. Or literally anything other than an Air Wick®️ product preferably.
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    Developer Response

    Hi DRkidcollins, we are sorry to hear about your issue with creating schedules. You can set schedules from 00:00 through 23:59 for each day. If you’d like to contact us via email at NACR.Home@rb.com or call us on 1-800-228-4722, we’d be more than happy to help resolve any issues you are experiencing.
  • I mean it works

    The diffuser definitely works and I like the idea of a schedule, but additionally I would like to see added functionality for you to be able to immediately trigger the diffuser to release mist and the ability to adjust how frequently the diffuser releases mist
  • I love this

    I have been using typical diffusers for a couple years now and always felt that unless you stay home all day everyday, you wasted more product than you got to enjoy. The typical diffuser you had to let it run 8 hours straight and it ran at the preset level you selected for those 8 hour. Unless you went up to it and manually adjusted it. It was always a pain when the batteries went low because that meant you had to replace the batteries and turn it back on to start at the 8 hour block you had it at the time before. Mine always seemed to run dead the last hour of the 8 hour schedule and then I’d have to try to remember to turn it back on...if I was even home. Those are issues of the past now with this new device. I love it and when this Coronavirus lockdown is over and I can get back to work (unfortunately I don’t qualify for unemployment and didn’t get a government check) I’m going to buy 2 more! (Trust me, I felt so guilty buying this one.) I want one in the bedroom and one in my kitchen. Since the app can handle up to 10 devices and up to 10 schedules for each device....count me in!
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  • Air wic Bluetooth mist diffuser

    Great product can just leave it on a schedule and it keeps my house smelling good all day we’ll also at the same time not wasting an unnecessary amount of smell product great design great technology definitely will get one or two more
  • This is not user friendly

    They should have more options on this app. Like if I want it to be constantly on for 30minutes so that my house can actually get the smell by Ron it has this schedule crap. It turns on very little time and really a waste of time. For the people that actually read the reviews don’t waste your time or money. I got this as a gift and to be honest I will not buy refills for this.
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