Leave a Review Landing
Amazing Stay!
We are honestly enjoying our stay with Landing, they are always there when you need them, the apartment is exactly as mentioned in their website, we do not face any problem contacting them, their follow up is amazing. I would strongly recommend them.Amiroya
Absolute scam rentals
They require a 125k (50x rent) ending balancing on your bank statment for a six month rental. Rude and sketchy. Katelyn was a straight up scammer. No way these reviews are realn122445
Save yourself the stress
It was mostly a disappointing experience for me. First off, nobody was clear enough on where to park in the property and nonody provided a parking sticker/sign for me when I got in. So my husband’s car was towed first night. I was like, ok I didn’t register his car. Following night, it was my car that got towed! Because I didn’t have a decal which wasn’t provided when I got in the property. Next, they decided to change the lock 2 days before I was scheduled to leave. I received a last minute text that they were going to upgrade the locks to a digital one called Latch. They instructed me to download the app last minute so I could get in! Ok. Did it. I was like - they couldn’t wait til I’m out?! I was able to unlock the door and got in the unit. Next day came and voila. The Latch system won’t lock from the outside at all. With all my stuff still in the apartment and it was my last day at work. I didn’t wanna call in because of the issue. And of course the 24/7 help line couldn’t help at all! They just don’t know what to do and kept asking me questions about how I was locking it the way it should but it won’t simply work! The last person I spoke to already annoyed me because she simply said “well you can just leave your door open” and hung up on me. She sounded mean.
Never again with Landing. I was skeptical trying this at first because of the other reviews but the travel assignment I got was so last minute, I decided to give them a chance. These two were the top major issues I encountered. Let’s leave the other minor ones out since I’ll be writing a longer review than this!Show lessR Travel RN
No communication, lies and horrible customer service
I have never left a review in my life but if I could give their customer support team less than a one star, I would. I have never had my concerns or questions been so disregarded by a company before. It’s actually disheartening how much they’ve nickeled and dimed from me. And then when I would call to speak with a manager regarding my questions and concerns, their response is always that they are in a meeting and will call back. And not once have I heard from them. It has been over a month now that I’ve attempted to resolve a number of issues. They continue to lie and state that they sent a follow up text but I’ve yet to receive a text, email or call.Show lessAnnonymous_1
App is buggy
Love the idea, hate trying to book through the app.
The app shows apartments that are not available for your dates and constantly resets dates, making it very difficult to find out what is available when. The website is fine but if you are always on the go, it’s not so greatExtreme NY'er
Worst service
It’s been 30 days i have submitted the ticket as AC is not working with apartment booked but no resolution has been provided yet by host/landing..Raj_patel89
HORRIBLE EXPERIENCE
I'm a travel nurse, so the concept of a company that solely deals with furnished short term rentals all across the country was intriguing. After much research, I signed up for Landing and booked my first apartment. When I arrived to the location I was given a set of keys and the wifi login information. There is a broken towel rack in the bathroom and the refrigerator makes a horribly loud sound! I was told that both things would be fixed. I asked about a parking permit and was told I wouldn't need one. Fast forward to 5am the following morning my car was towed!!!! I was really looking forward to exclusively booking with Landing and telling other travelers about it, but this has been a terrible experience. I will not book with them in the future and you shouldn't either.Show lessKelechirox
Avoid at all Costs
If I could give 0 stars I would. Back in December I booked with them. A week before my move in, they said the unit was no longer available. Tried to move me 20 miles further away. So I didn’t use them. Just last month, thought I would give them one more try. Told them my story. They assured me it wouldn’t happen again. They “confirmed” my apartment. Then a couple of weeks later called to say it wasn’t available anymore, but I could have a different unit in the same building. Ok. Then two days before move in day, they call to tell me their lease for my “confirmed” unit hadn’t been approved. Two days before move in. Wanted to temporarily move me into an apartment too far away for my work assignment, then move me into a different unit in the original building.
You can’t trust anything they say. They obviously lie and tell you your apartment, which you have paid for is all set to go when they don’t even have a secured lease. In theory this company sounds like an answer to those of us who travel, but they’ll leave you hanging out to dry, scrambling to find pet friendly housing, two days before you arrive in your new city.
BEWARE!!!Show lessBarbiej1875
Just looking to loot money off you and screw you
Extremely rigid and inflexible. Not a shred of humanity, just looking to screw you over for every penny.JustAnotherLandingVictim
Genius Way of Living
The Landing is an innovative way to live and travel. It’s like having a home in hundreds of cities around the United States! It’s luxury, it’s freedom, it’s consistent and the staff have the highest level of customer service I’ve ever experienced!Trulyagift
