Whatnot User Reviews

Reviews Summary

Top reviews

Not for Australians

Cannot verify phone number from Australia, and cannot make purchases without verifying a phone number.

Unbelievable app shame they scam people

Downloaded this app and throughly enjoyed watching live videos and joining in with follow pokemon collectors in the USA only to find that even if I place a bid in even for a single card I will be charged $55 postage I understand I live in the uk but £55 to send a card that will go into a envelope and be sent, I’ve sent and received countless item from the USA and it’s never been more than $20 to post and receive boxes of cards so we’re has the other $35 gone 🤷🏻 the sellers I’ve spoke to we’re also appalled by the charges and couldn’t work it out either, so unless u live in the usa this app is not for you
Thanks
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GUCCI XBOX

I’m here because ninja is giving away a Gucci Xbox 🥶

Verify mobile number

I’m from Australia and it’s not letting me verify my number? Why is that?

Great App .

This app has helped build my now ever growing collection of funko pops . Now that being said . I know that updates are necessary to keep up with the times . But too many changes at once chase issues . Here are a few examples of things I feel need to be brought back to visibility in the app. As well as things I think that should be added
1. The items for sales scroll bar that used to be in the home page .(this is a big one , because as of right now . Unless the person is following you and they happen to look at notifications , no one will know you’re selling something unless they do a search for something specific )
2. When you go to someone’s profile you no longer see bio information . So if I want to reach someone I bought something from . I need to hope there user name matches their social media .
3. Some way to directly communicate with sellers or other member thru the app .
I could go on an on . But let’s start with these . Otherwise . Love the app , love the community. Great job
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Response from developer

Thank you for the five stars. We are working to implement these features and hope to have a new update soon!

Read my review!

Difficult to connect to live stream. As a customer have to repeatedly enter and exit livestream to connect, view live listings. Within two months of purchasing have been overcharged for shipping, shipped damaged merchandise, shipped wrong comic books. Whatnot more focused on recruiting sellers than customer support/service satisfaction. If not true, why are these login issues still prevalent and customer satisfaction not five star priority. Be very selective when choosing a seller, don’t get caught up in a bidding war, lots of comic books available on internet, do your research before bidding/buying. Remember: No 100% refunds on whatnot once you bid, maybe a partial credit if something is wrong with your purchase, have to wait three days for customer service support response. This has been my experience with whatnot. Good luck
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Whatnot App

Whatnot is an awesome app that allows you to buy, sell, and trade, well as live stream your live auctions and giveaways! This app is definitely what is needed for competition against ebay and other bidding sites as you can do it live and get more product sold at a much faster rate. The ONLY issue I have with it is it takes a lot before you can go live, and it’s something I’m working for but I believe it’s causing them to loose out on views and competition for business because they are limiting the number of people who are able to sell live on their app. I’m hoping I can soon be a live streaming addition to this app, but until then, I continue to work on selling via their selling service and other competition as well.
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Poor handling of customer service

I had just recently gotten into using the app a bit more and made my first attempt at selling a pop, only to get my pop lost or stolen in the process due to me using the wrong shipping label according to the whatnot support tech when all I did was literally use the same label I had gotten through them in an email but I don’t know how tracking numbers came out different and it’s been a whole hassle and I’m here still with no money or pop feeling pretty upset.

Edit: it’s now been a month or so and still no response, I have my post office receipt showing it’s the same address as the one they had sent me through email to ship my sold collectible but their argument is that I used the wrong label to ship and it was delivered to the wrong place when the label the post office gave me matched the address on the one they emailed to me by whatnot. So I sit here with nothing still waiting. Customer service still pretty trash.
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Great Place

Hello
This is an amazing site is a great place to find for me Funko pops at very good prices and I love how it’s easy to do selling as well.
This site is very user-friendly and seriously just the best site out there for your collection. The only thing I would like to see in the future for the site is to also be able to list loose Funko pops and also let buyers do a review on sellers because sometimes I’ve gotten Funko pops where they smell like smoke or they were just very dirty boxes and yet they listed as mint condition. So I believe reviews would help avoid these things.
To also have the way to trade pops to, but selling loose ones would be awesome!!
All In All Awesome site 5 ⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Fast response to emails THANK YOU!!!!😎😎😎😎😎😎😎
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WhatNot is an apt name. Not what you want

Selects notification: crashes or whitescreens. Randomly asks me to login when I’m already logged in. I try to go to profile to see the login status, it just just crashes. On restart there was nothing wrong with my login. Connecting to any live auction buuuurrrns through battery like no other app. I get about 60 notifications every day, for things I don’t follow. Auctions have arbitrary schedules; you have to keep checking the app night and day to see if sellers have a scheduled auction but sooo many times they just make announcements on another app and no regional time, then go live immediately. WhatNot Comics is the worst for this. Drops teasers on Instagram, another app, for weeks then ignores everyone who’s been asking for standard retail listings. Why no use this app to setup an auction further in advance. Any notification of someone you’re interested in gets lost in the dozens of unwanted notifications. To see if anyone you’re following has a scheduled auction or listing, you have to select following twice. It seems most stores have nothing ever going on or scheduled. It’s a ghost town. Every single auction I attended had shill bidding. All of them. So the central feature of this app is abused and pointless. Buyers should have to purchase a retail listing before bidding because the vast majority of them are just hitting the bid button during an auction yo screw with people who have more money.
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