Whatnot User Reviews

Reviews Summary

Top reviews

Liked at first but..

I’ve already wrote a review on this app but I’m writing another as I grow more and more frustrated and disgusted with this app. I’ve applied multiple times to be a seller on this app and never get a legitimate response as to why I’m not getting approved. They ask for proof of sales, which I provided and have completed over 1,000 orders on PopShop live. They clearly favorite who they want to sell on this app and it’s a joke. A former friend of mine got approved within a month of applying and he is banned from eBay, PayPal, Mercari, and other sites. He used to go live with me on Instagram and he wouldn’t make nearly as much sales to be approved so quickly. They also approved another seller who was on PopShop and didn’t last two weeks because she couldn’t make sales. More than likely approved her because she is a girl. She also doesn’t know anything about cards or players besides what her boyfriend tells her. I’ve watched countless buyers get scammed or pay well over resale to end up getting screwed in the process. The approval system on this app is a joke. Majority of the sellers are cons. And it’s getting pathetic that legit sellers who are doing this for the community are on hold for whatever pathetic reasoning they have.
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Response from developer

We're sorry that you've continued to have a negative experience with the app. At this time, our community managers are working as hard as possible to get more sellers onboarded. We appreciate your patience on this and wish you the best of luck on getting approved!

Great app when it works

I am constantly having to close the app completely and open again as the auction rooms just have sound with either a blue background or a picture. I thought it was my Samsung so I switched to my IPhone and I’m having the same issue.

Surprisingly Addictive

As a new-ish collector, I had never experienced anything like this before Whatnot. I find myself using the auctions more so than the buy it nows, which I never would’ve expected, and I often find myself just watching auctions even when not looking to buy anything, especially since the community is so cool. I’ve even tried my hand at selling on here, and the process is amazingly smooth, especially compared to sites like eBay.
The only complaint as someone who has sold something is that I would love a feature to know how many views a buy it now item has, as sometimes it is hard to know if what you are selling is a hot item, or if it’s too expensive.
It’s hard to explain how fun this app is, you just gotta try it.
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Great app but could be better

I really like the app and I think they are on to something great. I’ve been following and using them since day 1 but I feel they’re juggling too much. The electronics move on their part was a great financial move to start with but I think them taking the electronics off and focusing more on vintage clothing and things that aren’t big as far as profit margins might hurt them. Of course the funko pops are their bread and butter and I think they perfected that. I hope it works out for them I really do, but experience tells me that this is going to hurt them but time. They are still really great do not get me wrong, but that is why I left the 4 star review instead of a 5
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Scam! They take your money but loose cards

They take your money, pull good cards and then mysteriously loose them. When questioned about it your told its no big deal! They make promises to have cards graded through Beckett then turn around and send you said card back not hard sleeved or packaged properly. When you call them out they openly admit to these shady and dishonest practices. They admit to loosing cards. They take no accountability for anything. Owners don’t support buyers only dishonest sellers. Don’t refund your money instead fight you even after showing proof! Blake Martinez is a scam. Run far and far away from his lives. He gets away with this crap because he’s friends with one of the owners!
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Great with flaws

This app is a great place to buy and sell Pops, even for non live users you can list 97% of what funko pops exist. Now let’s talk comics… this is a wonderful place to buy comics, the comic community is great! If you want to sell comics currently it’s only allowed with live auction, which after 6 weeks I have found if you aren’t a big social media account, you tuber or some major eBay comic seller you don’t get the live auctions and other applications from big names will go before you. I personally verified this with 2 big name you tubers that applied for whatnot after me and were selling live in no time. If you want to buy a comic I highly recommend this app, if you want to buy and sell a few funkos great place to go. If you want to sell a comic….or more than 1000+ books like me (30 year collection) this isn’t an easy place to move comics. Back to eBay and making listings for endless hours I guess. Not the best place here for selling comicsfor the common man.
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Response from developer

We will pass along this feedback to the correct team, sorry you haven't had the best experience with Whatnot.

Needs improvement ASAP

I’m loving this app but there are a lot of issues with it. The auctions don’t load live a lot of the time and we constantly have to close the app fully and re-enter so we can see the live auction. Also a BIG issue I have is that when I make an “offer” on a listing, it goes in the “offer” section of the “buying” tab and I can never click on it to see it, who is selling it or anything. Even when it’s been accepted and even shipped. I can never click on it. I don’t understand why there is a difference. I can see all that info in the other purchase section for other purchases that were bought outright or through the auction. This really needs to be fixed. I also find the rating system weird as you have to wait for it to show up. And if it does when you’re not ready to rate, you have close out of the window and wait a few days for the rating to pop again or the notification to click on. Other than that, it’s a great app and have had good seller/buyer experiences.
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Stole my money

It’s my first time selling on this app. I sold an item over a week ago and it has been delivered a couple of days(almost a week). I finally decided to reach out to customer service and I received a notification and email the next day that it has been complete. The weird thing is my balance is zero but there’s a transaction of the money I should’ve received. Funny thing is I never physically selected the transfer button. I thought it transferred automatically so I checked my PayPal account and there are no transactions. I have no money in my account. I felt comfortable selling here because of the great reviews. I just want my money. If customer service can reach out to me about this situation, I will appreciate it

Update: After I left a review, I received my money in my balance. I just don’t like that it’s connected to PayPal. It took weeks to get my money. I would have prefer it if I can link my debit card. Bottom line, I got my money 3 weeks after the item was delivered.
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Needs major improvements

The notifications are extremely annoying with no way to turn off or on certain ones, you have to have all on or all off. They spam you with random things you don’t care about and never get what you do care about. You get notifications from stuff you’re following that happened years ago to hours ago and you always miss everything. The layout is annoying, it needs to be more like eBay or something to actually function as a selling app. I do like how they have recently purchased prices. The search option always bugs out for me, it needs better search options, more broad and more specific options. I want to be able to search for Star Wars funko pops and sort newly listed pops and have all of what I want to see pop up. There needs to be better options for sorting and there needs to be bids and similar things. There just needs to be a bunch of major improvements before this app is usable.
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Needs work to be reliable

I’ve been an avid buyer and seller on this platform since it’s early days. I used to love using this app and saw it as my go-to for both buying and selling Funko Pops. However, my “inventory” consists of hundreds of listings that I have ZERO search functionality or management ability over. I have to manually scroll through almost 400 of my own listings on the app to find an item I listed. Typically, the app will glitch about halfway through and start repeating the beginning listings so I can never make it through everything. As a seller, I need a platform that makes cross-posting easy with the ability to update my listings easily. Sadly, this app is the opposite of that. If I can’t access my 300+ items, I can’t deliver with the integrity I strive for as a seller, and it also makes me weary as a buyer to purchase anything from a seller with a lot of listings for that very same reason. Overall, this app has great potential. But the fancy live auctioning features and talk of introducing chat features shouldn’t come at the cost of basic functionality like inventory searching or simple data exports. At the end of the day, it’s a good enough app, but not the trusty bread and butter go-to app that I had really hoped Logan and the team were striving for long term.
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Response from developer

Hey there, We really value this feedback and appreciate you being with us since the early days! Organizing the seller experience is a priority of ours, and we have a few new things in the works soon. We hope that you update your review once these rollout (:

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