It’s a scam !!!
Response from developer
Welcome! Thank you for your extensive feedback, we will certainly take it into account. Our subscription is designed to meet the needs of the majority of users and allows unlimited communication with regular members. Those who wish to access additional services can purchase gems separately, both within and outside of the subscription, or receive them daily for various activities. We take community safety very seriously, and our moderation team is always ready to investigate even the slightest suspicions. If a member raises concerns, you can simply mark them using the "Report" button or inform our team at support@getonce.com. We'll be happy to provide more information and assistance if you reach out to our support. It's easy and straightforward to do so directly from the app. Thanks once again!
A total scam don’t fall for it!!
Response from developer
Hi! We apologize for your unsatisfactory experience and appreciate your feedback, your message is important to us. Could you please elaborate and provide us with more details? Please email us at support@getonce.com and we will be sure to help! Thank you, it's truly important!
Absolutely rubbish app
Response from developer
Hello there! We're sorry to hear that you've left us this review, but we appreciate your feedback nonetheless. Your input is valuable in helping us enhance our community. Would you be willing to provide more details about what occurred? We're here to help, so the more information you can share, the better. To ensure we can assist you effectively, please get in touch with our support team at support@getonce.com. You can also reach out to them directly from within the app. Thank you!
Hot garbage.
Response from developer
Hello and thank you for your detailed feedback. We place a high priority on the safety of our community, and our moderation team is constantly vigilant, even for the smallest of concerns. If any member raises an issue, you can easily flag them using the 'Report' button or contact our team at support@getonce.com. We are more than willing to offer additional information and support if you get in touch with us. You can reach out directly from the app. Thanks once more!
Scammers scam that’s what they do!
As advised by whoever replied to my comment. I have contacted support on several occasions with zero response and it has been more that a few weeks since I report, yes I did check the spam folder and everywhere else. So on top of being a scam, support sucks and is unresponsive.
Response from developer
Hello there! We're sorry to hear that you've left us this review, but we appreciate your feedback nonetheless. Your input is valuable in helping us enhance our community. Would you be willing to provide more details about what occurred? We're here to help, so the more information you can share, the better. To ensure we can assist you effectively, please get in touch with our support team at support@getonce.com. You can also reach out to them directly from within the app. Thank you!
This app is a scam
Response from developer
Hello! It's unfortunate to see that you've given us such a review, but thank you nonetheless. Every piece of feedback from you helps our community improve. Please, could you share what happened? We'd be happy to assist, just let us know. You can reach out to our support team at support@getonce.com, and you can also contact them directly from the app.
It’s a pure scam filled with bots
Response from developer
Welcome! Thank you for your extensive feedback, we will certainly take it into account. Our subscription is designed to meet the needs of the majority of users and allows unlimited communication with regular members. Those who wish to access additional services can purchase gems separately, both within and outside of the subscription, or receive them daily for various activities. We take community safety very seriously, and our moderation team is always ready to investigate even the slightest suspicions. If a member raises concerns, you can simply mark them using the "Report" button or inform our team at support@getonce.com. We'll be happy to provide more information and assistance if you reach out to our support. It's easy and straightforward to do so directly from the app. Thanks once again!
Fake
Response from developer
Greetings, and thank you for your feedback! We put in a lot of effort to ensure that our community members feel comfortable. A subscription provides you with several benefits, such as free messaging with regular members and daily gems, which can be used for additional services. Additionally, gems can be purchased separately if you desire. If you need extra assistance, we would be delighted to answer any questions you may have. Feel free to write to us at support@getonce.com, and we'll do everything possible to keep ONCE a comfortable place. Thank you in advance for your cooperation.
Don't upload your photo or pay for the bot
Response from developer
Welcome! We appreciate your time. Once you create a profile, it receives increased interest, known as a 'boost,' which can lead to receiving numerous messages for a certain period. We're currently working on enhancing our existing moderation system, and it's set to become even more effective. However, for added control, you can always report a suspicious member by using the 'report' button, and we'll swiftly investigate the matter. Alternatively, you can get in touch with our support team at support@getonce.com. We highly prioritize safe dating and are dedicated to ensuring that Once remains a secure platform. Thank you in advance for your participation!
A complete waste of time
Response from developer
Hello! Thank you for your rating 🙌 Our community is committed to providing a cozy atmosphere for its members. Gems are only necessary if you don't have a subscription or if you wish to access additional services. In all other cases, communication with regular members is free. When it comes to suspicious users, we strongly oppose any violations of our safe dating policy. If you have any doubts about a member, you can always flag them using the 'Report' button, and our moderation team will handle it. Alternatively, please share the details with our support team at support@getonce.com. We will make every effort to improve based on your experience. See you soon, and thank you in advance!
