Does not work as advertised in the App Store- you must sign up and subscribe for any features to function.
I am fine with paying for an app up front, I don’t want to create an account or subscribe to use it.
Bad marketing design.
Developer Response
Hi There,
Thank you for sharing your feedback, we always appreciate hearing about our customers experiences. Have you purchased any Pantone books in the most recent months? If so you can use one of the registration codes given to you to see if you can have access to an extended trial -> Please visit https://connect.pantone.com/#/redeem-code for more information on how to gain freemium access.. If you need more assistance please dnt hesitate to reach out to our support team, support@pantone.com and someone can further assist.It works great to look for colors and compare them. I would love to see some features to manage palettes though. I can't reorganise colours in my palettes, they appear in the order I've added them and can't move them. Some drag'n'drop feature would be great here. What I dislike also is that I can add given colour only to the palette which I'm currently working on, there's no option to choose which palette to add the colour to.
Developer Response
HI Marta,
Thank you for sharing your feedback, we appreciate it! You are indeed able to rearrange you palette, if you reach out to our support team-> support@pantone.com someone will be able to further assist you and show you how to navigate through our features. This app is great overall, but for the love of god please stop logging me out. Literally every time I open this app I have to log in again. This especially gets frustrating when I’m logging in on multiple devices. Just stay logged in!
Developer Response
Hi Izzy,
Thank you for sending your feedback and this fix was resolved a month ago from our team. If you are still running into this issue, can you please contact support@pantone.com so the team can help assist you further.I was gifted a physical Pantone card thing to measure colors in real life and get the closest pantone color via my camera, but I cannot believe how obnoxiously difficult it was to figure out how to use it. First I had to download the app, then there was we a nightmarish sign up process where it refused to accept my auto-generated pass phrase even when it included all the required character types. If you could at least tell me which rule was being violated that would be great. 10 minutes later once I finally had an account and had verified my email, I was now in the app, but could not for the life of me figure out how to scan in a color, and the QR code on the back of the card didn’t link me anywhere helpful. Even once I found the “measure” option that turned out to be what I was looking for, adding to and editing a palette was difficult, and then just trying to see all the Pantone numbers of the colors in my palette, all of it was overly complicated and unintuitive. Please conduct some user testing on your app from initial download through some basic workflows, I want to like this, but I came out of the whole experience feeling so frustrated that I never want to give you money for anything.
Now it won’t let me connect by apple google Facebook or email
The only thing I can do in the free version is upgrade to the paid version. They make that very easy.
OOPS, SOMETHING WENT WRONG. PLEASE RELOAD THIS PAGE. JUST STARTED THIS WAS ALL EXCITED AND NOW THIS IS WHAT’S HAPPENING WHAT’S GOING ON I HAVE AN IPHONE 11 I HAVE A IOS 14 KNUCKLE I NEED TO GET THESE COLORS ASAP
Been using Adobe and Pantone for decades. Now they don’t know how to play together at all. Paid money for both but have to pay again to connect the dots. Pathetic business model and worse app performance. Would give Zero stars if I could.
Developer Response
Hi there,
We are sorry you aren't happy with your experience with connect, have you purchased any Pantone guides in the recent year/month? If so you may be eligible for a few months free of our premium features. You can enter the registration code here -> https://connect.pantone.com/#/redeem-code for further information. App crashes when I try to upgrade to premium; the app nor online are letting me pay to upgrade to premium… super frustrating
The app says i can’t upgrade within the app. The App Store gives me no option to upgrade. The website shows me the prices but nothing happens when i click on the link to subscribe. I’ve tried on two different devices, i need to use this app today and i am unable to access it due to this.
Developer Response
Hi,
Thank you for reaching out and we are sorry to hear that you are having issues with connect. Would you be able to reach out to our support team? They can be reached at support@pantone.com and someone will gladly help.
Xur and the Ko-Dan Armada
martatheszuja
IzzyMuri
twohandsofblue
dhckfuf
Mikeandellie
Jrizzo16
Penderwyd
readthisbackwards...
mmmwhhh
