Terrible support and Lies about Bonus
I just started using this app and it’s already the worst app ever, they kept reminding me about doing my first task so that me and the person that referred me can get our bonus, only for them to say they paused it months ago even though up to a weak before I did my first task they was saying I need to do a task to get bonus. Everything you have to do is on an external site or app, getting paid and even sending in an ticket to dispute something you haven’t use a whole different platform. They don’t have humans at the support number they have all they do is send you to their live chat that I’m positive is a bot because of how everyone of them responded to my question.
Don’t waste your time with this app.
SIDE NOTE: I looked for someone who was label as no pet only to go and see 2 big dogs at their house so they don’t even properly know how to screen their customersDeveloper Response
Hi there. We're sorry to hear about your experience. We apologize for any confusion and can assure you that our Papa Team has issued your referral bonus. Please allow 1 to 2 business days for payment to be reflected in your bank account. As for any visit concerns, please feel free to contact the Papa Pal Hotline at (800) 775-5697 for further assistance.Update violation policy
So , I have Been with papa pal for a long time. I never use to have problems until I started getting notices that I was canceling my shifts to close to date. What I do not understand is that if you can MAKE YOUR OWN schedule you then when I cancel a visit that I just excepted but saw someone else with more need or close to me then it papas should not be punished. Not only have a been watched as if I am not doing my job correctly I wasn’t even getting paid for mileage until I said something. Papa pal needs to understand while we are helping those in need. You have allowed all employees to make their own schedule and cancel if needed. If you do not like this, then why do papas get to cancel at the last minute or refuse to answer when called upon. Possibly because you are getting money from their insurance? Employees should get more grace.Good idea, but narrow-minded in practice
I live in the city of Chicago, where more than 25% of households don’t own a car (and many more who do own one, don’t drive regularly). Most of our neighborhoods are wonderfully walkable, and our public transportation and bicycle infrastructure are some of the best in the nation, with improvements being made all the time. In fact, a lot of the time it’s faster and easier to get around the city by bike than it is by car. And in the winter when it snows, public transit is your best, most reliable bet, although many people here are year-round cyclists.
Besides being wholly unnecessary, owning a car in a major city can also be very, very expensive — much more expensive than in other parts of the country.
I have a valid ID and a clean background. Why on Earth do I need to own a car in order to visit the elderly and those in need? Maybe you’d have more caregivers if you didn’t exclude anyone who isn’t already affluent enough to own and maintain a vehicle.
Plot twist: I do own a car, it is insured, and my driver license is current. However, I hardly ever drive and would not drive to these gigs. I don’t feel comfortable misrepresenting myself as a driver when I would be riding my bike, walking, or taking public transit.
Do better, “Papa.”