Leave a Review My SafeLink
Don’t bother
This app is associated with the Tracfone, which is the worst cell phone company that exists. In the several months that I have had a Tracfone. It has caused me so much stress that I am going to file a complaint against Tracfone with the Better Business Bureau and I urge every single person who has had a Tracfone to also file a complaint with the Better Business Bureau.Show lessWrath47
List/stolen phone
I either lost or my phone was stolen! I called Customer Service and reported it list/stolen. I had to go to the website and report it that way! How? I was sent a passcode that I could not retrieve! I tried canceling my subscription from Track phone and according to them, the account was cancelled but I got no confirmation!Show lessAsianmineR
Joke!!!
I have had to call these fools 3 times and wait 10 business days then call they turn my phone on for a week then they turn it off! Go thru the same process again again and again! They don’t care about us! They must be making huge profits off of us!!nccoffeegirl
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this app completely useless. not show I have any minutes and data. no Text messages at all. after I talk to the manager from safelink. my phone is working. the app still not show any information.sweetlobster
Useless. Need pin to log in and can’t get one
Each time I attempt to open this app, it asks for my phone number so that it would send me a pin to verify. Then I get a text message that says “keyword not supported “. So I can never login and use the app to check my minutes or data. I’ve contacted Safelink many times. I’ve uninstalled and reinstalled the app. Nothing works and so therefore the app is completely useless to me.Show lessolderperson123
This is crap and you can’t even take it off your phone
I meant to do this through Obama phone on the phone you can’t log in with your phone number so if I can give this a half star, I would, but if I could get directions on how to take it off my device that would be appreciatedmrcozda3rd
Help
I think someone ordered a phone in my name it says I already have a account I don’t have a phone threw safelink yet.StarBoyDanDan1994
Would be Great if it Worked
Half of the time the app says im not enrolled. I’ve contacted support multiple times but even they don’t know what’s wrong. some times i get lucky and can see how much data i have, but 8/10 times the app is glitched when i open it so i have to guess how much data i have left. Definitely need an update for this appShow lessstraybiss
Sprint?
About one year ago, I kept getting notices in the mail, telling me that Sprint took over safe link and that if I didn’t respond within 30 days, my service for safe link would be shut off. They sent me a free Sim card and it worked for about a year and a half with no payments and out of nowhere a month ago. My phone just won’t let me talk text or anything unless it’s iPhone to iPhone. I have had safe link since 2011 and have never had to reapply since nothing changed in my financial status, so I don’t know what that was all about. did I get scammed? Even though sprint gave me a free Sim card and again I had free service through them for about a year or so and then with no notification. I had absolutely no phone service to use. other than that, I have had no problems whatsoever with safe link in all the years I’ve had itShow lesskris10paider
Inconsistent
The app keeps showing not enrolled. Then enrolled, then not enrolled. Not a user friendly app at all.Quinnee71
