Access More User Reviews

Access More

Access Bank Plc

Finance

Reviews Summary

Positive highlights

💳

This app hasReliable banking services

🔒

This app hasSecure app with Face ID

🚀

This app hasFast transactions

💬

This app hasHelpful live chat support

📱

This app hasConvenient mobile banking experience

Negative highlights

🤖

This app hasFrequent app crashes and bugs

🚫

This app hasUnable to save beneficiaries

📉

This app hasInconsistent transaction limits

⏱️

This app hasSlow response from customer service

💰

This app hasUnnecessary charges and fees

Top reviews

Leave a Review Access More

My honest review
Your bank charges are too much!! I usually don’t use this acct but once money enters it, you take nothing less than 150 from it and it is really annoying!!!! And regret banking with you
Jehsicarh
12 days ago
My experiences.
Best bank so far.
This account was opened based on my sister’s persuasion which is your old staff.
Thanks to her but am not happy because for the past 12 years of working deliberately, no p
AsaProf
23 days ago
Can be quite frustrating to use
If you attempt a transaction and it refuses to process due to insufficient funds, it erroneously reports a “duplicate transaction” error and refuses to process the transaction when you reduce the amount to be transferred to enable the transaction to succeed. It’s a very frustrating experience and shouldn’t be found in a modern banking app.

The in-app “report an issue” feature also doesn’t work; it keeps reporting an error that something is wrong and never works. Can be quite the frustrating app to use.
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Jeyella
24 days ago
Am not happy
That star was a big mistake from me, I have a lot talk complain abt my experience very poor
Hfyfmhh
25 days ago
Instant refund problem
It is very terrible that at this point AccessBank can’t refund you instantly even when their they know their system is bad! It is very poor from them !
Kelviolanice
2 months ago
So easy
I just transferred money now using access more and you know what, this is the easiest bank transfer I have ever done.
Keep this up
Anthony
Imane man
2 months ago
Unreliable staff
Some of the staff are not reliable. They are less concerned about customers complaints. Is like they’re being forced to work at the bank.
Abesky
2 months ago
App is fast
The app is so fast and easy to carry out transactions
janfredy
2 months ago
Fraud alert in my account
Fraudulent transactions
Babe00101
3 months ago
App issue
Hate the fact that my access more app is messing up and no one is helping me out with fixing the problem even after sending all the information I was asked to. I live in USA now and I still have my access more app but I have not been able to do any transactions. Now I can’t even login I don’t have the old number I have on my account anymore I want to change it already sent all of that information via email for over 6 months now and still no help.
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Bad customer service. Not nice
4 months ago