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Shop All tab
Please bring back the Shop All tab!!!!
It’s so much easier with that, especially if you don’t know the name of a product!Mom4ever85
App won’t open
First I’ll say that it is bothersome that if you are unable to complete an order and need to come back to it all things placed in your cart are gone. Even if you’re signed in to an account.
My bigger disappointment is my app will no longer open it just sits on the page with the young woman and girl smelling an oil while purple dots move across the bottom of the page but nothing else happens.Show lessWheelerPartyof4
Developer Response
WheelerPartyof4, that sounds super frustrating. I'd love to work with you and get this resolved as soon as possible. Please email us at: mobilesupport@doterra.com so we can get the details needed to resolve this as soon as possibleFreezes
Haven't had any luck with this. It never actually opensmustlovedRotts
Lack of accessibility
I need to use voiceover because I'm blind, in the app is not accessible, we are using the essential oils and we need accessible apps to use it in by the product so I encourage you to make it accessible with voiceover, I need to access all the buttonsyo👩🏽🍳
Impossible to actually shop now
They for some reason took away the shop all feature which has made it impossible to actually be able to find the products you need anymore. You are left with limited categories to browse through that don’t include all product lines. I hate this version of the app so much I don’t even want to purchase anymore. Bring back the old version pleaseShow lessSheet730
Developer Response
Sheet730, we appreciate your feedback! We are always looking to better the app user's experience.Bring back the shop all option.
The most useful feature on this app was removed with the last update. The shop all products button is gone. I used this feature every time I purchased oils on the app. Please bring the search all products option back.Pirate Fairy
Developer Response
Pirate Fairy, we appreciate your feedback and value your experience using the app. If you could please email us at: mobliesupport@doterra.com, we would love to take your feedback and input into consideration.Bring back “Shop All”
Since the last update and removal of the shop all feature, I feel that the app is no longer user friendly and that I’m missing out on seeing a lot of products that are available. New users don’t know the names of items so they wouldn’t know what to search for. Although I’m not a new user, the shop all button made things so much easier. Please bring it back!Show lesscapsgirlie
Developer Response
Capsgirlie, we appreciate your feedback! We are always looking to improve the app to better user experiences and will pass this on to the right team.Where is the shop all?
The new update is so frustrating! I get emails about new products, but when I use the app I can never find them! Bring back the shop all feature.#iowacubsfan
What happened???
I recently noticed the “shop all products” button is no longer there. It makes it inconvenient when I want to look for certain products and promotions.scanning issue
Considering cancelling my membership
I used to love the app. But now that they have removed the browse all products feature as well as the ability to search for specials and limited time offers it makes finding what I want much more difficult. I will probably consider canceling my membership because the shopping experience has become such a pain and the app was my primary method for preparing my order not the website.Show lessT. M. Harris
Developer Response
T. M. Harris, we are sorry you feel this way. We are always looking for ways to improve the app and would love if we can get any feedback or thoughts sent to: mobilesupport@doterra.com.
