Leave a Review doTERRA Shop
Missing the Shop All button
Your latest update removed the ability to shop all products by scrolling through the list of all products. This is the main way I look for products. Please bring this back! Now have to revert back to using the website to find anything and it’s very frustrating. Thank you!Jennifermnsmith
Developer Response
Hi Jennifermnsmith, we appreciate your feedback! We'd like to learn more and see how we can help. Please email us at: mobilesupport@doterra.comRecent update is terrible
I used to love the doterra shopping experience but now that they took the browse all products away, it is almost impossible to find all the products. It is very frustrating and I dread placing orders now and shopping because you simply cannot see all the products. There’s no diffuser section, no skincare section and so on.Show lessTbird0101
Horrible App
If you are signed in to your account and start filling your cart, if you leave the app and then come back to it, your cart will be empty and you will have to start all over. Plus it is super slow. This app blows. :( Much better off ordering from the actual doterra website. Get a new app developer, please! With the amount of money this company makes, surely they can afford a better app. Yikes!!!Show lessdrivemycarla
DRAINS BATTERY
Decent shopping experience once you get the process of loyalty orders but painfully drains phone battery each time. It’s an absolute deterrent to using the mobile version.Pdfseeker
Slow to open
Takes a full 60 seconds to open, even on a brand new iPhone.Moonbeanm
The app is works great!!
The app is working great now!!
Really want to love this app but when I open it it is very slow. The app also freezes constantly anytime I add something to my bag it freezes. When I try to look at my invoice it freezes. DisappointedCindy Lynn
Developer Response
Hi Cindy Lynn, this sounds super frustrating. I'd love to work with you and get this resolved as soon as possible. Please email us at: mobilesupport@doterra.com so we can get the details needed to resolve this as soon as possible.Great app, but makes phone hot
I love the dōTERRA app! It makes shopping so easy. It’s really user friendly and it is so helpful to be able to save my order so I can go back to it. One downside is that it makes my phone really hot. Specifically near the top right below the cameras. I close out all other apps and it still does it. If whatever that is gets fixed, then it would be perfect!Show lessKateskees
Doesn’t work.
Downloaded the app and it won’t even open.JackieMSA
Great app
Works great.drachina
Eh
This app is not entirely user friendly. My cart switches from LRP to one time purchase, and if I don’t watch it, I end up paying for in return shipping for items that I don’t want.dodezomatic
