Raymarine User Reviews

Raymarine
Raymarine
Raymarine UK Limited

Top reviews

This app is amazing

This app is amazing. It remembers my Axiom wifi password so I don’t have to enter it every time I need to use it when I go boating and fishing.
Just connect to Axiom by opening my iPhone setting and look for my Axiom wifi, then I open my Raymarine app from my iPhone. I can then control, view and screen record my Axiom MFD.
I can also upload the screenshots pictures to give feedback too or ask Raymarine questions.
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My charts not downloading. Keep sending my back to previous screen

This app probably is the worst for marine stuff

$120,000.000 Williams tender, we spend hours trying to install the charts.

Never download. Password say is wrong. When it's not

After finally login charts will not download on my iPad

I log in to my phone and I don't have my charts anymore

A complete disaster as the company and app as well

I will remove my “lighthouse charter potter “ and trash it
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Connection Lost

I was so hoping this app would work and be a huge upgrade from the previous Raymarine apps that also did not work. Nope, played with it on a passage and every 1 or 2 minutes i lost connection and could not mirror my Axiom 12 MFD. Tried everything to remedy to no avail. Raytheon can build missiles and aircraft guidance systems but not a basic app to mirror a display.
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Response from developer

Hello, Thank you for downloading the app and giving it a try. I'm sorry you experienced connectivity issues. We are attempting to diagnose some of the connectivity issues and would love to understand your configuration to see if we can help. Could you please reach out to our customer support team at https://raymarine.custhelp.com/app/ask so we can contact you so we can troubleshoot the issues?

App does not recognize Wi-Fi connection

As others have found, I successfully connect iPhone to eS75 MFD Wi-Fi, but app does not recognize the successful connection and advance to Boat set up. Running v2.0.1.

Response from developer

Hello, Thank you for downloading the app and giving it a try. I'm sorry you experienced connectivity issues. We are attempting to diagnose some of the connectivity issues and would love to understand your configuration to see if we can help. Could you please reach out to our customer support team at https://raymarine.custhelp.com/app/ask so we can contact you so we can troubleshoot the issues?

Typical Raymarine

App will not recognize that my iPhone is connected to the sonar Wi-Fi. Can’t setup my boat in order to use the app. Worthless.

Response from developer

Thank you for downloading the app and giving it a try. I'm sorry you experienced connectivity issues. We are attempting to diagnose some of the connectivity issues and would love to understand your configuration to see if we can help. Could you please reach out to our customer support team at https://raymarine.custhelp.com/app/ask so we can contact you so we can troubleshoot the issues? Also we have made stability improvements to the newest versions.

Fixed

Whatever was wrong must have been fixed in the latest version. Easy to install and it works. My iPad is now a working mirror of the Axiom. I can control the axiom from the iPad or the other way around.

Response from developer

thank you for the review and glad you are enjoying the app!

Solution to password not recognized

If you have an unapproved symbol in your Raymarine account password - like a + sign - the “change password” link will let you use it in your password, but when trying to login it will fail. Right password, but using a prohibited symbol. Very frustrating. C’mon developers; fix it!!

Response from developer

Thank you for trying the app and providing a review. I would love to pass this suggestion onto our Sign-On Service Team. Could you please reach out to us at https://raymarine.custhelp.com/app/ask so we can better understand and troubleshoot the issue. Thank you again!

Waste of time

This app is a joke. A company as well known for their great marine products should be embarrassed to supply something done as poorly done as this app.

Response from developer

Hello, Thank you for downloading the app and giving it a try. I'm sorry you had a poor experience. Could you please reach out to our customer support team at https://raymarine.custhelp.com/app/ask so we can contact you so we can troubleshoot the issues? We want you to have a great experience with app and want to ensure it works for you.

Doesn’t work with A series plotters - updated

Now works with A series plotters but requires you to create an account (why?) and the account creation process is very difficult to get working with iCloud Keychain.

Stick with the old Rayview app. It works just fine and is refreshingly free of this nonsense.

Response from developer

Hello thank you for your feedback. Have you tried the new 2.0 version? I understand the frustrations of not doing screen mirroring control on A Series. iPhone should give you mirroring capabilities but only view capabilities, not control. Please feel free to contact https://raymarine.custhelp.com with additional questions.

App does not recognize when phone is connected to Raymarine Element

When following the setup to connect to boat Wi-Fi, the app hits a dead end. The app will not recognize that the smart phone has been connected to the Raymarine Element’s Wi-Fi and does not allow the user to select “Setup your boat” within the smartphone app.
Considering that I am able to connect to the Raymarine Wi-Fi, this is clearly a flaw with the app.
If Raymarine fixes its app I will update my review.
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Response from developer

Hello, Thank you for checking out the app. Element chartplotters do not support screen mirroring functionality unfortunately. The Raymarine app can be used to transfer charts to an Element device only. If you are having issues with chart transfer, please reach out to us at https://raymarine.custhelp.com/app/ask so we can further troubleshoot the issue.

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