Raymarine User Reviews

Raymarine UK Limited

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Huge improvement in new version

The recent August update is a huge improvement in the app. The screen mirroring on Axiom works great and is much more reliable.

Mxj66661234

2 years ago

Response from developer

Happy to hear you're enjoying the RayConnect app, thanks for the feedback!

Invalid

“Invalid login message“.
Unable to login, no errors on my part.

There doesn’t seem to be any recourse for corrections.

Very frustrating.

ahnoid

3 years ago

Response from developer

Hello, Thank you for your feedback and sorry for the login troubles. Have you tried the new 2.0 version? Many of the instabilities have been fixed. If you still have issues please contact https://raymarine.custhelp.com

Pretty worthless

I wanted to be able to update my Lighthouse charts on my Raymarine MFD as USCG navigational data and other data changes, but I see no way to perform this function via this app.

MA-cook

3 years ago

Response from developer

Hello, Thank you for your feedback. We do not recommend using the Raymarine app for chart updates at this time due to large file sizes. Charts can be updated on chartstore.raymarine.com fairly simply with your SD Card. Please do not hesitate to send us further questions at https://raymarine.custhelp.com

Rubbish

As usual from Raymarine it doesn’t work.
The app has all the permissions, the AXIOM units have the latest software versions and are on the same network but the app won’t connect.

Clive Wright needs no nickname

3 years ago

Response from developer

Thank you for the feedback. I'm so sorry you had issues. We have improved the stability and dramatically improved the app in version 2.0. Please give it a try and please feel free to contact https://raymarine.custhelp.com with additional questions.

Unable to log in

I have downloaded this app 3 times on my IPad Air, and all 3 times it tells me that my log in and/or password is invalid! I am using the same user name and password on my phone and it allows me to log in with no problem! Just want to be able to use my iPad as a third Axiom screen!

Gracota

3 years ago

Response from developer

Long time coming, needs tidying up

At long last you can control your Axiom plotter from an iPhone or iPad. This app is a good first release, it is usable, fast, accurate, responds well to touch screen input. We use it to control our plotter (which is in the cockpit) from an iPad at the Navionics station. It needs a (hopefully) quick follow up to sort out some obvious problems:

* It crashes quite a lot, not for any particular reason. Restart and it’s all ok. Until the next crash.

* Pinch to zoom doesn’t work (not a big deal)

* That’s about it

Thanks Raymarine. Please update this soon to fix the crashing, please don’t leave us hanging for another year.

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Aplord

3 years ago

Response from developer

Hello thank you for your feedback. Have you tried the new 2.0 version? We have improved the connectivity. Please feel free to contact https://raymarine.custhelp.com with additional questions.

Useless

New to Raymarine. Installed my MFD and now this app. I selected to create a new account which is my E-mail entering my password twice. Error states that data is not in the right format. The password meets criteria and they match. Can’t create an account, can’t use the app. Useless.

Mike Benton

3 years ago

Response from developer

Hi Mike, thanks for your feedback. Please navigate to https://raymarine.custhelp.com/ and then click on "Ask a Question" to send a message to our support team and we will get this taken care of for you. Thanks!