User Reviews: IPC360 Home

IPC360 Home
IPC360 Home
PUWELL CLOUD TECH LIMITED

Top reviews

  • Perfect when out of the house

    We are Very pleased with our 2 cameras - IBought an older camera and it was perfect then we bought a second one and it was so easy to install. It was immediately upgraded to the newest app. The video is clear and you’re able to adjust the cameras remotely. One glitch we noticed however is that sometimes it skips recording because I was city for example my sonLeaving out of the front door then a few seconds later or minutes later he’s walking around the house so there are gaps because I never saw himReturn to the house. Otherwise very pleased and we don’t have to worry when we were out of town because we can see what’s going on inside our home.
  • iCloud video storage

    I currently have two cameras and my first camera was working perfectly. However, now neither one of my cameras are recording video for playback, despite having the iCloud plan for both cameras. I have been sending messages to the developer for the last couple weeks without any response. This is very unfortunate as I will have to figure out how to cancel the plan and get my money back and get cameras from another company.
  • Amazing

    Absolutely love this video camera. Im using it in my barn to monitor my momma goat as she is ready to give birth…the clarity and ability to look around her stall is amazing. Definitely recommend this camera!

    Bought a second to place in my grand daughter’s room so I can monitor her as she sleeps.

    These cameras are absolutely amazing! 💕💕
  • App works okay when it wants too

    My issues are simple it keeps trying to sell me cloud space the memory card works on and off so they keep sending me additional messages for space I should be able to store on a sd card And keep getting messages for cloud space
  • Impressive camera and app combination

    I was a bit wary initially about using this app and the associated Rreslicam camera. It does not necessarily have every feature I’d like, but I have used it for 3 weeks or so and it has proven reliable.

    I had some reservations about uploading video to a Chinese company that was completely unknown. I have not paid for a data plan, but the fact that Apple Pay would be the method eased worries. I decided if Apple and Google considered this trustworthy I felt okay using it.

    I wish there was a feature to set motion sensing sensitivity level to trigger recording. On windy days, I can get a LOT of trigger notifications. Fortunately it just gives one until you respond, not 30 of them.

    I am also using an SD card for continuous recording. Has worked very well in the past week. I am able to play back at least 6 days so far.
  • Hard to connect camera WiFi

    I have been use the camera for years and it is hard to connect camera WiFi every time I reset the camera( when I moved to a new place). Today the house WiFi was disconnected for a while and the camera was also offline, there was no option for me to reconnect so I deleted the device and add a new one. I couldn’t connect the camera WiFi even though I finished the WiFi setting, so frustrated!
  • Turned out fairly well

    After working through a few initial bugs, these have turned out to be pretty good spotlight cams. Took a while to get the ONVIF working correctly with my NVR but eventually they did work and are still working good a month later. I don’t use the app much but it also seems pretty good. WiFi stays connected well. Lights could stand to be brighter but I am satisfied overall.

    Developer Response

    We are sorry for this trouble caused to you. In order to provide a solution, could you please contact ipc360_cloud_team@ipc360.info and provide your app account, and some screenshots, or a short video for our reference? We will help you solve this problem as soon as possible, thank you in advance.
  • Stopped working once I started paying for service

    I decided to purchase a subscription after a trial period for the cloud service and now it doesn’t work. I didn’t change any settings. Everything it set to upload recordings to my album when the camera is triggered. It will play Live feed but it’s not recording anything! I tried to manually record a video and it still doesn’t upload to the cloud playback. I contacted the help service twice with no response. After two weeks I had to ask the App Store for a refund because I was paying for nothing and not having the cloud service renders the camera useless for me. Don’t waste your money!!!!

    Developer Response

    We sincerely apologize for the inconvenience which you have faced. In order to provide a solution, could you please contact ipc360_cloud_team@ipc360.info and provide your app account for our reference? We will help you solve this problem as soon as possible, thank you in advance.
  • Great indoor camera

    Excellent camera!! Love that it is 5G compatible. Great picture quality, with night vision as well. Ability to move camera and zoom in through app. Couldn't be happier with this camera!!
  • Great quality security camera and inexpensive

    I got this camera to keep an eye out when baby is asleep. So far it’s better and affordable. The app is improving and I can see quality videos on my screen both dark and day. I can even take picture, talk and record it. I like that it came with easy to hook on the wall but safer to wait if you decide to move it from time to time like I do. I can check even when I’m outside or if hubby is at work and wants to check. I love the fact that only certain people can see the camera for safety and security. Overall it has been great investment even though it has been last year. So far don’t have issues.

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