Leave a Review CSL Plasma
No payment for referrals
I cashed in my points from referring someone and they took my points away but never gave me the cash I cashed in my points for I have called repeatedly yesterday and today they claim it’s an issue with the app but I’m reading reviews and now see that I will not get my payment as they claim they will pay. Also the person I referred didn’t get their cash that they exchanged their points in for either. Starting to feel like CSL is falsely advertising so they can get new donors and they’re not keeping their word. Not sure how long they can get away with this but it’s clearly an issue they are getting away with as I read previous reviews from other clients. CSL SHOULD BE ACCOUNTABLE FOR FALSEY ADVERTISING!!!Show lessLadySmiley07
No app support
I’ve used the app to over a year now. It’s been great. Doesn’t offer to much, but gets you what you need. First off, it always says I have an unread notification. No matter how many times I read them all, still pops up every time I open the app. However, what really has me on the bitter side is support for the app. I speak with support and they refer me to the center to remove a deferral. I speak with the center and there is nothing they can do. They don’t show any deferral and refer me back to app support. I’m sorry, but god made me human and I refuse to be your monkey. All I wanted was to see my next eligible donation time. I look forward to when CSL can play nice internally together and support their customer. Until then, I will just call and waste CSL staff time answering my questions over the phone.Show lessGoree
CSL Plasma
Between the app and website their technology and integration are zero stars if I could give one…App glitchy doesn’t update info well for one. When first signed up asked me questions before first visit figured ok cool save a little time nope get there they tell me oh no we can’t see any of that so they hand me a sheet and it’s the exact same questions just answered before came so complete waste of time to use app first. Then next issue comes up about next visit try and answer the health questionnaire app offers well it takes you to yet another page that needs another login or says use the app which the app takes you to the site so that makes no sense 🙄and I work for a tech company so I’m used to technology and app integration at least some use of technology to make things easier not waste time or make it more difficultShow lessDJH85FL