Still No Customer Support (updated Review 2022)
Updated 2022 Review: same issue. Not good customer support. Sent a customer support email via the app over a week ago and no has bothered to reply to my inquiry. Also, I wish there was a search button to easily find what one is looking for - I have to scroll through so much to find what I am looking for. This is frustrating. And,It would be nice if more of the meditations were narrated by Deepak himself. I have been doing mediation for over 10 years now using deep and material, but the app can be frustrating. I also think it would be great if there were beginner meditations that are shorter (which is what they currently have) but it would be nice if that same meditation was available for advanced meditators which would be a longer meditation time.— current meditation, after initial talk you are only left with about 8 minutes of meditation. That is not enough time for an advanced meditators - I have to rewind it about 4 5 times, which is very distracting to have to do that. ~María
2020 review:I moved over from old platform. I’ve always liked Deepak’s meditation, but moving to this new app I needed support with my subscription and sent multiple messages and no one has gotten back to me. I’m a little frustrated.
2020 review:I moved over from old platform. I’ve always liked Deepak’s meditation, but moving to this new app I needed support with my subscription and sent multiple messages and no one has gotten back to me. I’m a little frustrated.
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Response from developer
Update: Just wanted to be sure you were able to connect with our team. If you still need assistance please email us directly at apphelp@chopra.com . 1/14/21 Thank you for reaching out. We apologize for the delay with our team getting back to you due to our extended holiday office closures. Please be assured you will be hearing from them soon.
Best meditation app!
I started meditating with different apps. This app is my favorite. I have not only learned to meditate but have learned about so many other areas of meditation. I have changed so much in 2 years and am so grateful for this app and Deepak Chopra, Devi Brown and Roger Gabriel. They have changed my life for the better and I have never met them. All of my growth has come through this app. It’s amazing and life changing. So grateful for this app. Do not hesitate!
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Life changing
I just attended Wellness within retreat and just joined the meditation sessions as soon as I came back .
Let me start by saying this whole experience has been life changing .
The team , the panels , the resort was extraordinarily beautiful.
With all that I have already learned and will continue to ingest in me , I am thrilled to see where my journey takes me .
Immense gratitude to the Chopra team for this special gift I have received and continue to daily now .
I have found myself much calmer and grounded following the Ayurveda lifestyle and all that I recently learned .
You may think you are whole , energetic and got it all under control but believe me this is growth in a whole different level , at least for me it was .
I highly recommend and look forward to growing my self up to so much with the knowledge from the Chopra lifestyle learnings .
Thank you 🤍 Namaste
Let me start by saying this whole experience has been life changing .
The team , the panels , the resort was extraordinarily beautiful.
With all that I have already learned and will continue to ingest in me , I am thrilled to see where my journey takes me .
Immense gratitude to the Chopra team for this special gift I have received and continue to daily now .
I have found myself much calmer and grounded following the Ayurveda lifestyle and all that I recently learned .
You may think you are whole , energetic and got it all under control but believe me this is growth in a whole different level , at least for me it was .
I highly recommend and look forward to growing my self up to so much with the knowledge from the Chopra lifestyle learnings .
Thank you 🤍 Namaste
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The Daily Inspirations are a Perfect Way to Start the Day!
I followed Oprah and Deepak’s 21 Day Meditation Challenges for years and purchased several of their courses for future use. I was a bit hesitant when the Chopra platform switched to this new app, but now that I have more than a year under my belt, I absolutely love it. You can customize the app to meet your individual desires. I particularly like the Daily Inspirations by Devi Brown and Roger Gabriel. They’re typically under 10 minutes and have a beautiful and thought provoking message, along with a short meditation to start your day. I like how the app tracks your activity to keep you motivated and on course. In addition to the Daily Inspiration, there are free programs for deeper dives into specific topics such as self healing, finding your life’s purpose, etc… Well worth the small annual fee. This is my “go to” daily app!
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Response from developer
Hi Deb! Our teams work very hard to create a positive experience for our users and it is such a joy to read reviews like yours. As you continue your journey in self-care please do not hesitate to send us a note at support@chopra.com with any suggestions on what you would like to see next in the app! Namaste.
Great content, poor app experience
I love the content itself, but the app itself is horrible. After every session I get an error message saying “something went wrong.” There’s an entire tab dedicated to a self-survey that has never worked yet it still lives on the main menu. Despite these and other bugs, I renewed my membership. After confirming payment through the App Store, for several days I was unable to access subscription content. Really terrible overall experience, which is unfortunate because the content is fantastic.
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Issues with the app
The content of the App is remarkable. Very excellent guided meditations, inspiring messages and a well balanced choice of ways to meditate. However, the app never records my progress. An error message comes up each time I finish a meditation. It states, “Something went wrong” in bold letters. Then it states, “There is an issue on the request sent to the server…” The prompts ask for you to press “okay” or “retry” - but neither help with the issue. Each time I reach out to customer service, they respond quickly. Which is impressive! However, they tell me the same thing each time - to delete the app and reinstall it. It never helps.
The last thing anyone needs from a meditation app is daily frustration. It may be time for me to explore other wellness apps.
The last thing anyone needs from a meditation app is daily frustration. It may be time for me to explore other wellness apps.
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Response from developer
Thank you for sharing such positive feedback on your experience with the subscription content. We are grateful to hear that the material is both uplifting and inspirational for so many. Please reach out to support@chopra.com so we may escalate your issue to our tech team for deeper investigation – we want to be certain this is resolved. Thank you!
Lovely meditations. Awful app.
App frequently has problems, is not easy to navigate, is not user friendly and often it says there are network problems, doesn’t keep up with meditations done…doesn’t keep all previously saved meditations. Oprah and Deepak meditations have disappeared except for those previously purchased. Could be designed much better and to actually work consistently. Meditations are lovely. I just free ones and ones that I have previously purchased. Devi Brown and Gabriel are favourites. Overall app is a let down but meditations are lovely.
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This app has changed my life
After struggling with meditation for many years, this app has given me the most consistent and committed practice. The constantly evolving content keeps you engaged and means your meditation never goes stale.
My only recommendation for this app would be to put in a search function so you can find previous or mood related meditations.
My only recommendation for this app would be to put in a search function so you can find previous or mood related meditations.
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Medicine for the Soul
I turn to the Chopra App for my daily sessions of inspirational meditations and connection to the higher self. A commitment worthy of time and a truly valuable tool to help me find my way to my true purpose in life. Thank you. 🙏✨🌏🌍🌎
Beware of charges with Oprah meditation package
I purchased the meditation bundle and as a bonus was given access to the Chopra app for a year, though had not desire for it or intention to use. My intent was to purchase the Oprah/Chopra bundle only. However I recently accrued a charge for another year for the app. I missed the cancelation prior to renewal bc it does not show on Apple subscriptions. So beware if you are intending to purchase the meditation bundle. You have to specifically go into the website to cancel when you buy the bundle. After reaching out to customer service requesting cancellation and refund on the charge- which was done the day I saw it processed- they were adamant that no refunds were allowed. I did not want the app. I did not/nor plan to use the app. I should not have to pay for the app. Questionable business ethics in my book, ironically from a company promoting ‘enlightenment’…
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