Leave a Review SATUSEHAT Mobile
Typically Lazy Approach
0 Star Rating!
A complete English version would be appreciated. Inability to change phone number country to anything other than Indonesia which renders the WhatsApp help Chatbot useless as there is no phone number attached to the PeduliLindungi App. Unable to upload or claim vaccination certificate even though have received approval from Kementerian Kesehatan. Everyone is trying to do the right thing but this App is lazy and buggy, making the whole process difficult. No wonder no one is visiting indonesia!!!
Peringkat Bintang 0!
Versi bahasa Inggris lengkap akan dihargai. Ketidakmampuan mengubah negara nomor telepon ke selain Indonesia yang membuat bantuan WhatsApp Chatbot tidak berguna karena tidak ada nomor telepon yang terpasang di Aplikasi Cares Protect. Tidak dapat mengunggah atau mengklaim sertifikat vaksinasi meskipun telah disetujui oleh Kementerian Kesehatan. Semua orang mencoba melakukan hal yang benar tetapi Aplikasi ini malas dan bermasalah, membuat seluruh proses menjadi sulit. Pantas saja tidak ada yang berkunjung ke Indonesia!!!Show lessDavo in melb
What a mess of an app!
One problem after another. Sometimes my testing results show up, but mostly they do not. I was impressed that my vaccination certificates appeared as they should - but then just yesterday the app now claims I’m not vaccinated and gives me the dreaded red X saying I l’m not vaccinated and can’t enter into any establishment - even though the vaccine certificates are there in the app.
If this is going to be a mandated application for all commerce and transportation it has better work. Otherwise, what I see happening is that malls and offices aren’t even verifying the app checkin anymore, defeating the whole purpose.Show lessctyboy
Poorly designed not user friendly
Worst app ever. Hard to use, 2 weeks now daily my Husband and I are trying to verify vaccination certificate through this thing for our up coming family trip to Indonesia. Like come on Indonesia you can do better than this. Nightmare!I Gusti Ngurah Sakti
QR scan is Not connected to my certificate
The app has both my vaccine certificates with the dates. Which is excellent. I’m able to see the date when I was first vaccinated and I can see the second day when I was vaccinated. BUT when I scan the QR bar at a public facility for example a movie theater or grocery store it rejects my certificates. I get a message saying I cannot enter because I have not been vaccinated although I have been and the documentation is in the app and it has been uploaded properly it’s not connecting the QR scan to my certificate. This is a problem. I don’t know why it says that I cannot enter and gives me a red stop sign that I cannot enter until I’ve been vaccinated. I hope you fix this because it was working before. I have not been able to enter any public indoor facilities because of this.Show lessBob1241257
Useless Apps
All of my information gone after my second vaccination the certificate cannot be shown and when I’m looking for my certificate with my ID number the system said that I already had my second vaccination and when I tried to click the certificate it was BLANK! please fix it don’t make passengers who would like to travel getting complicated. And if the certificate cannot shown in the application provide the personnel in field with the printer so we can print it on location!!!Show lessPilotgaul
So NOT user friendly
I am new with this app. The programer need to design more friendly type of app. My status was green yesterday. Went to the mall to check in was fine. This morning check again, and turned out to be RED. Klik here and there realized that i did not see the check in time when i went to the mall. But Showing my check out time at 2.19am. So, try to fix this matter, someone told me it is hard to call via 119. No one picked up. And they told me reach out via email. And only auto respond. So, i can not go anywhere even though i was doing everything what they asked me to do. Vacsin (done) PCR 3X in a week with results NEGATIVE. Uploaded and got approved. Would you make it much better. Dont make it harder. Please design the app for stupid people like me. So, you can make the app more friendly. Thank youShow lessRmunthe73
Developer Response
Halo Rmunthe73 , Mohon maaf atas ketidaknyamanannya. Jika Anda sudah divaksin, pastikan status Anda tercantum 'sudah vaksin' pada menu 'Status vaksin & Tes Covid-19'. Selain itu, pastikan hasil tes Covid-19 terakhir Anda negatif serta tidak kontak erat dengan individu yang sedang positif Covid-19. Jika masih terkendala, hubungi 119 ext. 9 Terima kasihSampah!
Latest update doesn’t even have a “check-out” button!? This app is a flaming pile of useless garbage that doesn’t even load the information half of the time. The developers should be ashamed of themselves and the government should find a company that knows how to make a decent app for such an important purpose.Show lesshe oh gedhjdj
With every updates new problems occur
I dont believe this apps funded by Indonesian government, like really? This half baked apps which compulsory installed in your cellphones for Indonesians is defective, with every updates new problems occur, now I can check in to some places and cant check out, not to mention my vaccine cert still not appear in this apps. Very inadequate.Show lessMaster_Cg
Still has a lot of work to be done
Still bugs out very often. Does not support foreign proof of vaccination. There should be a way that security guards scan our barcode when our phone can’t scan fixed barcodesReynard M.
App Isn’t User-Centric
This is an app imposed on people more so that the user can be tracked. Not so that the user can easily access their vaccine card or vaccine result.
I’ve been vaccinated twice and I still cannot view my vaccine card on the app. It just glitches and goes back to home page.MetropolisJo
