Leave a Review SATUSEHAT Mobile
Always crashes when opening
SATU SEHAT 5.2.0 update, IOS version 16.2, cannot be used at all. Always exits and opens app settings. Peduli Lindungi was fine. Why break that was functioning well? Version 5.2.1: improved from 1 star to 5 stars due fixing of app permissions bugs on app initialization. Let’s see how this holds up. 13 March 2023: app could not return to home page if help page is opened by link. There is no back button. To go to app home page we have to exit and re-open app. 30 March 2023, Version 5.3.1: Deduct 1 star for still not having a back button from the help and information pages to be able to go back to the main app from the “more info” pages.Show lessBprijadi
Developer Response
"Halo Bprijadi , Sebelumnya kami mohon maaf atas ketidaknyamanan Anda dalam menggunakan aplikasi PeduliLindungi. Terkait permasalahan yang berkaitan dengan aplikasi, Anda dapat menghubungi kami melalui email pedulilindungi@kominfo.go.id. Mohon lampirkan juga capture/screenshot dari kendala yang Anda temukan. Terima kasih Stay Healthy"Finally Worked
I downloaded the app in February right after I booked my flight to Indonesia (flying from the US). I wasn’t able to successfully upload my vaccine details until March 18th. Luckily my flight isn’t until April but I submitted my details on March 18th at about 10 PM EST and I received the approval by 10AM the next day. I gave it 3 stars because it took month for the app to finally work for me. My travel mate still hasn’t been successful when we tried at the same time on our respective phones. So it’s a work in progress guys!Show lessSlemi Choo
Cannot Upload Vaccination Information
I signed up as a foreigner. Every time I try to submit my vaccine information, it says
“Failed To Load Page”
“This page is under maintenance. Please visit again later.”
I need to submit this. Please fix this quickly. ThanksYa boy Antonio
Doesn’t work
I was told I had to use the app to visit Indonesia, so I downloaded it, and when I tried to manually upload my vaccines it wouldn’t let me enter any of my details. It didn’t have the capability to enter my details any capacity. No keyboard popped up to enter passport number, no scroll option to select passport authority, no camera option to capture my vaccine status. Nothing. It got stuck on the first page and I was unable to move forward. It has been a nightmare to work with and no English help support of any kind.Show lessDesi005
Launched way before it was ready
As a (hopeful) visitor to Bali quite soon it would be helpful if the app I'm required to verify my vaccination status on would actually work. It's improved from a couple of days ago, in that at least now a section loads to upload international vax documents on - unfortunately on that page it requires passport details but makes it literally impossible to enter anything in those fields. If this basic function works then the app might even be fit for this purpose (goodness knows what functions for locals are still failing though)Show lesswhy do i need a nickname 12346
Too Early to Launch
If I am not mistaken this app is to replace PerduliLindungi for foreigners entering Indonesia? But it didn’t work at all. If you choose foreign citizenship. And no option for English language.
And how about Indonesians who live abroad who had all the vaccinations done abroad and not registered by Indonesian Health Minister? Do you consider that scenario? So far there is no way for Indonesian citizens to add their own vaccination data.Show lessChristine is Here
New version not working for non Indonesian
I had validated my vaccine a few week ago on the previous version. In the new one the vaccine non Indonesia function doesn’t work and info for my previous account seems to have been deleted. I am traveling soon and I can’t seem to validate my vaccine againddlidia
Too many bugs for an app a whole country relies on
Please pay more attention to the implementation and testing. Since PeduliLindugi was updated to Satu Sehat the quality has been bad. Just like PeduliLindugi at the beginning. Why make a change that is only cosmetic and lose years of progress I quality. This baffles me.
Issues encountered :
- unable to login at the beginning (and why do I need to login again since I was logged in in PeduliLindugi)
- after a week (a whole week) I was finally able to login
- the app mostly worked for a week
- this morning I try to open the app and it takes me to the permissions screen without telling me why. The app is stuck on the loading screen. I tried toggling some permissions and restarting but same behavior remains
Now I can't use this app that the government requires us to use...
Please you need to consider this app as ESSENTIAL INFRASTRUCTURE if the government requires its use. This cannot be managed w/o proper care, development and extensive testing (auto and manual) before releasing.Show lessYayaya I don't care
Lost my Vaccine Ticket!
Last month, I signed up using the PeduliLindungi App and got my Covid-19 vaccines verified and claimed the ticket. It was smooth. All looks good until the Indonesia government decide to migrate PeduliLindungi to Statusehat without warning. Now my vaccine ticket is gone on this new APP!! It’s just complete blank or white page under my profile/account name now. Try to go to the “Vaccine Non-Indonesia” section to re-register and it’s just says Under Maintenance and to check back later. How am I supposed to enter Indonesia if I unable to regain my Vaccine Ticket? Tried emailing help desk and no response at all. This is 100 % awful and frustrating.Show lessK Hsueh England
horrible app
I was told to enter facilities in Indonesia I needed to have this app downloaded + input my covid vaccination (US citizen). The first day the app was downloaded, it was under maintenance for almost a week???? If I wasn’t prepping ahead, I think I would have been screwed over for my trip.
I was able to input my vaccination status afterwards and was approved, only to see the app has been completely changed recently. I had registered with a US number and the box to input my number is so buggy it deletes numbers and I literally cannot log in with my phone number? I’m unable to contact any sort of customer service and I really hope they fix the number input box.
The QC on this app really needs to be checked because it seems I’m not the only unsatisfied user.Show lessCh0W-LABOW
