SATUSEHAT Mobile User Reviews

SATUSEHAT Mobile
SATUSEHAT Mobile
Pusdatin Kementerian Kesehatan RI

Top reviews

Leave a Review SATUSEHAT Mobile
  • Totally useless

    I filled out this form , and now you have changed the name to
    Satusehat , which is all in Indonesian. I now have to redo for members of family ,BUT , it’s all in Indonesian , can’t understand . I did not receive any password or codes previously.
    Please put up a form in ENGLISH , so tourists can fill it out .
    People want to have things running smoothly when they land at your airports. Fix it .
    Thankyou
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  • Peduli lindungi ke satu sehat

    Mau buka peduli lindungi di suruh download satu sehat
    Mau login gak bisa lagi … parah applikasi nya
  • Most unreliable App ever!

    Filling in will give you high no! Tried downloading uk Covid passes - doesn’t recognise them or refuses them as not acceptable, or you’ve tried more than 3 times to download…try again tomorrow! Then takes you out of English and goes to Indonesia- can’t change page to change back so delete app and re register! So much more besides!
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    Developer Response

    Hello, In regards to vaccination done outside Indonesia, kindly register yourself through PeduliLindungi at 'Vaccine and Immunization' menu. Choose 'COVID-19 Vaccination' then choose 'Vaccine Non-Indonesia', Complete your vaccination data and click Submit. You may send an email to vni@dto.kemkes.go.id for any further question. Thank you
  • Absolutely Awful

    Not user friendly at all. To enter a birthdate you have to scroll through the years by month rather than a drop down which takes forever. It’s not intuitive at all.
  • Pose and confusing app.

    I received 5 vaccin. The app asked max 3. The first, second, third. What about the 2 last one. I think they are more important as they are more recent !!!
    The app also blind for no reason.

    Developer Response

    Hello, If you have general questions/obstacles regarding PeduliLindungi, tap the '?' symbol in the bottom-right corner of the main page or tap on your name (at the very top) and tap 'Frequently Asked Questions'. For more information regarding PeduliLindungi, you can tap 'About PeduliLindungi'. Thank You Stay Healthy
  • Impossible to use.

    This app is very difficult to use. It has been 9 days and I still don’t have my certificate. Additionally, I have been completely unable to enter my phone number after many, many attempts.
  • Maintenance Issue

    I registered myself on the PeduliLindungi app under the 'Vaccine and Immunization' menu > 'COVID-19 Vaccination' > 'Vaccine Non-Indonesia' a few days ago. However the system is currently under maintenance: “ Due to routine maintenance, the Submission and Verification of Non-Indonesia Vaccine Service will be inaccesible from 2-7 February 2023.The service will be back online on 8 February 2023.” (and my the vaccination is still pending approval).
    What is the backup plan for people entering Indonesia during that maintenance period?
    Thank you
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    Developer Response

    Hello, We apologize for the inconvenience. Please be informed that should you have registered your vaccination data through PeduliLindungi, kindly wait as the verification will be done by the local embassy for foreigner (Indonesian will be done by Kemenkes). You may send an email to vni@dto.kemkes.go.id for any further question. Thank you
  • Terrible app

    Tried to login for my latest trip. Login failed as it says I’m not registered. So I try to register with my email address and even phone number and it says I’m already registered. Caught in a loop here.

    Going to create a new dummy email address to try and get around it but I suspect that it won’t allow multiple registrations for one passport number

    Needs to be sorted as my trip is in 4 weeks.
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    Developer Response

    Hello, We apologize for your inconvenience in using the PeduliLindungi application. Regarding problems related to the application, you can contact us via email to pedulilindungi@kemkes.go.id Please also attach a screenshot of the problem you encountered. Thank you. Stay Healthy
  • Quick easy to get approval

    it’s a good app to get the vaccine data verification approval.
    Quick and easy.
    We need to trial and error clicking to get to the approval section. it’s not intuitive but it’s not too bad too. thanks

    Developer Response

    Hello, Thank you for your support. We will continue to strive to provide as accurate information as possible, and continually improve the performance of this application to make it easier to use and we really appreciate your patience in waiting for the next released fix. Stay Healthy
  • Terriblly non user friendly

    The app is definitely not user friendly and doesn’t seems to work the majority of the time. Impossible to get support. The what’s app is not working.
    I have received a confirmation that my vaccination verification was approved and to update the app, but it is not allowing me to do anything. Thus, no certification can be produced. What to do????
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    Developer Response

    Hello, In regards to vaccination done outside Indonesia, kindly register yourself through PeduliLindungi at 'Vaccine and Immunization' menu. Choose 'COVID-19 Vaccination' then choose 'Vaccine Non-Indonesia', Complete your vaccination data and click Submit. You may send an email to vni@dto.kemkes.go.id for any further question. Thank you

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