Leave a Review SATUSEHAT Mobile
Terrible it doesn’t work
What a waste of time you cannot enter any information day of birth good luck if you’re trying to do 1984 I hope you had to go years and years back click like 100 times to be able to pick your birthday after you put the information passport information vaccination dates it doesn’t show up or uselessJoserml
Developer Response
Hello, We apologize for the inconvenience. Please be informed to tap the 'Year' first to select your year of birth, then tap the 'Month' and the 'Date'. Alternately, you can complete your profile through pedulilindungi.id. We are constantly working to improve the performance of this application for a better user experience. Thank you.Terrible
Difficult to use. Even though the language started with English, not all information was presented in English. Unable to add a child vaccination certificate. even though your child is entered as a “foreigner”, the app insists on asking where the child went to school in Indonesia. I guess Indonesia does not welcome children into their country. Extremely difficult and frustrating to use, the government should ask for a refund from whoever designed this app.Show lesssevo1234
Developer Response
Hello, We apologize for the inconvenience. Kindly inform us further detail regarding the issue along with screen record of the issue to email address pedulilindungi@kemkes.go.id. Please be informed that English language option is also available on the pedulilindungi.id website. Language setting can be found on top-right corner on the landing page by clicking the dropdown arrow 'ID ⌄' next to 'Login / Register' button and choose 'English'. Login and complete your profile afterwards. We are constantly working to improve the performance of this application for a better user experience. Thank you. Stay healthyTerrible execution
Poorly designed and required to enter as a tourist. Uploaded my Covid vaccinations can’t find where to see if it was approved. Click on learn more resources and there’s no English version. You’d think they’d put a little more effort into an app that millions of people are REQUIRED to use.fotsirc
Developer Response
Hello, We apologize for the inconvenience. Please be informed that should you have registered your vaccination data through PeduliLindungi, kindly wait as the verification will be done by the local embassy for foreigner (Indonesian will be done by Kemenkes). If you experience problems while using the application by sending screenshots / screen notes of the problem to the email address care@kemkes.go.id. You may send an email to vni@dto.kemkes.go.id for any further question. Thank youHorrible experience and terrible usability
Not well equipped for foreign nationals. Very hard to edit data. Can’t log in via mobile if you have a “0” at the start of your cellphone number. All help via chatbot in Indonesian. Not good.amccall113
Developer Response
Hello, Please make sure you are fully vaccinated at least 14 days before arrival. Register yourself on the PeduliLindungi app or through website pedulilindungi.id and complete your profile. Click the following link https://dto.kemkes.go.id/blog/entering-indonesia-will-need-no-ehac-and-get-temporary-green-status-for-30-days for more info. Thank you.Certificate uploaded but status not updated
Finally after talking to 3 people from kemkes whatsapp I got my certificate validated, but now on the profile still showing ‘not vaccinated yet’. Talked to the ‘fourth’ helpdesk person, and was told to ‘just ignore it as the colour is already green’. I have had bad experience with indonesian immigration and do not want little stuff like this to become a bane of my long haul flight. Can you please please please fix things as simple as these? 3 vaccines should be = already vaccinated? What is wrong is the programmers?Show lessBernitone
Developer Response
Hello, We apologize for your inconvenience. If you have already done the vaccine but the data in the PeduliLindungi application has not been updated, an alternative to checking can be via Pedulilindungi.id. If you still have problems, please call 119 ext. 9. Thank you Stay HealthySeems impossible
I have gone through all the steps. Uploaded vaccination cards which can only be PNG or JPEG format. According to the website they can be up to 5MB in size. After submitting my data I got an error message. „Only under 500KB allowed“. How can three scanned pictures be under 500KB????? And why are PDFs not allowed? Then I was forwarded to an automated WhatsApp chat in Indonesian language.Show lessJomarei
Beyond frustrating
Registered on website using email address. Then tried to login on mobile app which indicated user not found, so tried registering again on mobile however it said user already exists … so now stuck in circular situation where can’t login and can’t register.
Thought I would then try registering on my mobile using my phone number … same issue … user already exists, yet when I try to login it says user not foundShow lessAnonymous Zed
Developer Response
Hello, In regards to non-Indonesia phone number registration, make sure that the phone number you are using is connected to WhatsApp as the verification code will be sent through it. Alternately, you can register using your active email. We are constantly working to improve the performance of this application for a better user experience. Thank youConstructive Feedback
Date fields: please allow to type it or individual day, month and year scrolling rather than calendar scroll. If you are born in the 1950s, you’ll spend at least 15 mins just scrolling the calendar to find the right month.
Foreign Individuals should be allowed to register and upload their vaccination certificate.
Foreign Mobile numbers don’t receive the OTP so it can be registered.Show lessesidharta
Developer Response
Hello, We apologize for the inconvenience. Please be informed to tap the 'Year' first to select your year of birth, then tap the 'Month' and the 'Date'. Alternately, you can complete your profile through pedulilindungi.id. In regards to non-Indonesia phone number registration, make sure that the phone number you are using is connected to WhatsApp as the verification code will be sent through it. Alternately, you can register using your active email. We are constantly working to improve the performance of this application for a better user experience. Thank youUseless
I have a problem with non-indonesia vaccination, even I’m Indonesian citizen. Certificate invalid, NIK can’t be Blank, NIK doesn’t match with full name. Chat after chat with many admins through whatsapp, takes more than months, repeating every single details but only template answer, no solution, no result until now. Can’t use this app! Useless! Don’t use it reallyShow lessziiarch
Not English Friendly
Very confusing. App only allows for entry of three vaccines (I’ve had more than three) and does not make it clear which method to use and does not recognize QR Codes.Desmoprem
