Leave a Review ZEN.COM for peaceful shopping
Superb
I like how the features are made of and very simple to useesther0817
Developer Response
Hi there! Idea behind ZEN is the principle of "Zero Effort," and that's exactly how our app is designed — intuitive, so you can use it effortlessly and enjoyably. Thank you for the recognition.Easy finance
One of the easiest app to manage your finance and spending, international payments and transfers are awesome, customer service its very respectful and always there to helpNitimportant
Developer Response
Hello. Thank you for your feedback! It's wonderful to know that you've had a positive experience with our international payments and transfers. Our dedicated customer service team is committed to providing respectful and prompt assistance, and we're delighted that you've found their support valuable.Nice online bank
This app is very good to transfer money worldwide and with the best rates and manage all your funds.Elcalli
Developer Response
Hello. Thank you so much for your positive feedback! We're thrilled to hear that you find our app effective for transferring money worldwide. We're here to make your financial experience seamless and efficient. Thanks for using our app!No verification
After more than 7 days since i created my account still haven't received and answer about verification, i have followed all the steps correctly, bot to mention their their support page says that it doesn't exist if you want to open it, this has been advertised by Binance and i guess Binance has to get a reliable partner because Zen is a joke so farShow lesspulicăfrânaru
Complete and utter disaster
Complete and utter disaster. They're slow, they reject transfers for no reason and charge you for this, their customer service is useless. There are lots of fintech companies better than this, don't use them.Vigor Deformov
Developer Response
Hello, Vigor. We appreciate you taking the time to share your concerns with us. Your feedback is invaluable, and we are committed to improving our services and ensuring a smoother experience for our users. Please contact us directly at hello@zen.com to assist you further. Your insights will help us understand the situation better.Terrible experience
You guys refused to get me verified after providing necessary information. That is not the problem though. The problem now is how to get the money I already added to the Zen.com app back. I contacted the support (Ella) she left me there and ended the conversation without any further response. PLEASE I NEED MY MONEY BACK. Y’all need to be careful with this app. It’s screaming SCAM.Show lessquinat
Worst experience
The worst company I ever met. Just began to use the card and was told my account would be closed soon! Without any explanation. Terrible.JHjhJulie
Terrible app
Don’t recommend after opening account I get message from Zen that they closing my account. They didn’t want to give any answers. They only gave me one reason being suspicious activity. But I only had accounts for two days I didn’t put money in or take any money out. I only activated the account and confirm my identity which they approved. Developer response is that I must have done something wrong because they don’t close the account without the reason that you go. This is very wrong I’ve open account didn’t do anything on it and you close it. I didn’t pay money in I’ll take money out didn’t do any transactions whatsoever I’ve only register…Show lessGreg6920
Developer Response
Hello. We never block accounts for no reason. Such an action is taken only when there are suspicions of non-compliance with ZEN.COM regulations and EU law. If you feel like there was a mistake regarding the decision you can always contact us at hello@zen.com.Avoid
Rubbish user interface, high fees, and lazy customer service
Every other attempt to transfer funds is always delayed and ends up in a week long back and forth with customer service to try and get my money sent.
I only had to use this temporarily, I will NEVER use zen again for any transactions.
Unreliable companyShow lessitsallgoodbro!
Developer Response
Hello. We are sorry to hear about your negative experience with our service. Your feedback is important to us, and we apologize for any inconvenience you've encountered. We strive to provide a better experience for our customers. Please reach out to us at hello@zen.com with more details about your specific issues, and we will do our best to address and resolve them. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your perception of our company in the future.Good
Good清新自然自在
Developer Response
Hi! We're committed to making banking quick and easy for you. If you have any questions or need assistance, feel free to reach out anytime. Thank you for choosing Zen!
