Welcome to the Shane’s Rib Shack App! With the NEW Shack Rewards Program, you will earn points with every purchase and redeem them for your Shack favorites.
Earn Points – Earn 10 points for every $1 you spend
Order on the App: Automatically earn points.
Order in-store: Scan your App QR code at the register each time you order or Scan the barcode at the bottom of your receipt after ordering.
Rewards - Redeem your points for rewards of your choice at any time. Save up your points or redeem them each time you unlock a new reward.
Exclusive Offers - Receive VIP deals and offers as a Shack Rewards member. Including a Free Sandwich on your Birthday!
Mobile Ordering - Order through the app and select your pick-up preference. Customize and save your Shack favorites and secure payment info for quick and easy ordering next time.
Send a Gift - Say “Thank You” or “Happy Birthday” with a digital Shane’s Rib Shack Gift Card to a friend, co-worker, or family! Cards are redeemable through the Shane’s app and in-store.
Find a Shack – Find a location near you, get directions, view store hours, and place an order.
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Summary of user reviews
Positive highlights
🤩
This app hasExcellent customer service with friendly and attentive staff
🍔
This app hasDelicious food, especially the ribs, chicken tenders, and BBQ
🏆
This app hasConsistent quality and great value
🌟
This app hasConvenient app with rewards program
🧹
This app hasClean and well-maintained restaurants
Negative highlights
🕰️
This app hasInconsistent pickup times for online/app orders
🔒
This app hasIssues with app login and account management
🍽️
This app hasOccasional quality issues with food, such as overcooked or dry dishes
💰
This app hasIncreased points required for rewards redemption
What's New in Shane's Rib Shack
1.5
November 23, 2022
With this update, guests can now view hours certain menu items are available while placing an order. Other items included in this update are improved location search functionality and improved user experience on the checkout screen.
Thank you for using our Shane's Rib Shack App!
Mr. Gary Peters and his team are an amazing team. Our chapter of PTK recently did a percentage night with the Athens location and we were so very pleased with the communication and cooperation that Mr. Peters and his employees provided our organization and our school as a whole. Staff and students are excited to have a local restaurant who cares about them and wants to support Athens Technical college. so thank you Mr. Peters and you team for everything! We can’t wait to continue to build our partnership and expand the growing community.
