CASH 1 LOANS User Reviews

THRIVOS INC

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Doesn’t work

This app used to be helpful with getting funds and now everytime I need funds it says I have to call and is super inconvenient to do that, and when I call and let the rep know the app is not working they tell me the same thing every time that it never works which is weird because it always did. They also told me to send screen shots of the error messages I get when I try to get funds and send them to there email and no one ever gets back to me about it . Very disappointing

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None3576

3 months ago

Response from developer

Hi, We regret to hear of the trouble you are having with our app. If these issues persist, please reach out to our customer support team at (888) 858-9333 or customercare@cash1loans.com.

DON’T USE THEM

Missed one payment with them because my dumb bank is holding a deposit due to a bank holiday and the passive aggressive texts and emails pushed me to write this review. If they’re stressing out this much about a $135 payment they’re in the wrong line of work, don’t give them any business so they’ll realize that treating their customers with understanding, kindness and respect matters.

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  

5 months ago

Response from developer

We'd like to hear more about your experience so we can better understand your concerns. Please contact us at customercare@cash1loans.com. We look forward to hearing from you. CASH 1

DON’T USE THEM

Missed one payment with them because my dumb bank is holding a deposit due to a bank holiday and the passive aggressive texts and emails pushed me to write this app. If they’re stressing out this much about a $135 payment they’re in the wrong line of work, don’t give them any business so they’ll realize that treating their customers with understanding, kindness and respect matters.

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  

5 months ago

Breach

After downloading the app two days later I go to check it and says error call this number. Called it was a medical emergency alert line. After hanging up my phone has not stopped ringing all hours of the day with people calling from India and they won’t tell me who they are. Called multiple times the stores spoke to multiple reps who said unfortunately it is slow to fix issues. This is my personal information what do you mean? Go to the website and it will not work. I have tried every browser. I tried to remove my data from the app and it will not let me. Now I am continuously being harassed and blocking the numbers doesn’t work they just call from a new one.

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Humphrey2!

6 months ago

Response from developer

Humphrey2, we appreciate your feedback. We want to assure you that your personal information was not shared with any third party, and no data breach occurred. Due to human error made in a recent app update, our phone number in the app was off by one digit, inadvertently directing callers to a medical device company instead of CASH 1. We are embarrassed by this mistake and have since corrected it. Should you wish to cancel your application and/or suppress your personal information, please contact us at customercare@cash1loans.com.

No functionality

Every time I login to view/manage my loan it starts a whole new application. I can’t do anything else.

tired of Pinterest

6 months ago

Response from developer

Hi, We regret to hear of the trouble you are having with our app. If these issues persist, please reach out to our customer support team at (888) 858-9333 or customercare@cash1loans.com.

It’s a scam

Only $2 of the loan goes towards my payment. The rest goes to interest and it’s hard to make online payments

marc wood

8 months ago

Good service

I applied for this loan online and had to call in to verify my information to get it to process. I had the money in my account instantly! This was right on time because I really needed the help. The percentage is crazy high for interest but that’s expected with loans like this! Obviously the sooner you pay the loan the less money you will spend. The interest rates are crazy high to make up for the people that default on their loans but to also give you incentive to pay the loan off sooner than later. I see so many bad reviews because of high interest rates! They make it very clear when you take this loan that you will have high interest rates on pay back the longer you keep the loan! It’s nothing that is hidden or not spoken of! It’s not a scam and the reps make it very clear what the terms are when they are going over the final details of the loan! So if you don’t want to pay 400% interest, don’t take the loan or if you do, pay it back within a few months! It’s literally that simple! I was having an issue with one of the reps the second phone call I placed to cash 1 but I asked to speak with someone else and he apologized and took care of me. No company is perfect and employees drop the ball sometimes! But the overall outcome is what YOU make of it! I was thankful to have cash 1 at the time I needed emergency funds! You can’t be mad at them for the terms YOU agree to pay at the time you accept the money in your account! Thanks cash1 I appreciate you so much for helping me at a time of need!

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Drea M Stinnett

8 months ago

Fix Your App for Resetting Passwords

I am now going on 3-months that I can not rest my password. When I to get a link sent to my email and I click on it, it says link has expired! I have brought this to the attention of your representatives numerous times over a 3-month period! PLEASE FiX IT ASAP!

DianeYens

8 months ago

Response from developer

Hi Diane, we're sorry to hear of your login troubles. Please reach out to us at customercare@cash1loans.com so we can look into this issue.

“Available Credit”

I constantly have available credit & I still cannot access my cash unless I call.. very inconvenient.
Isn’t that what the app is for?

Also, workers need to get on the same page, they tried ripping me off $150… I called almost everyday for a week until I got my funds back.

ctsd1559

9 months ago

Response from developer

Hi, We regret to hear of the trouble you are having with our app. If these issues persist, please reach out to our customer support team at (888) 858-9333 or customercare@cash1loans.com.

Please fix your app

I forgot my password and it is taking me now well over 6 weeks+ calling cash1 to try to get it fixed. You keep sending me a reset via my email and immediately when I try to click on it and reset the password it states “link has expired invalid link”. It is very frustrating. One representative even stated to me, “well there is nothing I can do, maybe you should remember your password.” Other representatives have tried to help by saying they are sending a message to IT, but nothing seems to happen. I have even deleted and reinstalled the app as per your suggestion and I keep getting the invalid link expired email.

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DianeYens

9 months ago