Leave a Review Pet Zero
Vacation setting
I’ve been using the app with the automated pet feeder and really appreciate the functionality, especially the ability to schedule specific feeding times and amounts for each day. However, I wanted to suggest a potential improvement: a Vacation Mode feature.
It would be incredibly helpful to have a feature where I can pre-schedule a temporary pause in feeding while I’m away. This way, I wouldn’t need to remember to turn off the schedule on the day my dog is already fed. It would allow for easier planning in advance when going on vacation or trips, eliminating one last thing to worry about.
Thank you for considering this suggestion! It would make the app even more user-friendly and convenient.Show lesssaymylastname
Great App, but needs delay option
Hi, I love this product. I have four cats and one feeder for each cat. Two of my cats are pretty food crazy and even after attempting the train them for weeks, they still don’t go to the correct bowl, as I have some on specific diets for weight loss. What I typically have to do is feed them individually as fast as possible from the app so that they go to the correct bowls (the food crazy ones). Please add a delay option for feeding, up to 59 seconds. That would allow me to put a five second delay on the second feeder, a 10 second delay on the third feeder, and a 15 second delay on the fourth feeder. Would definitely be 5 stars then.Show lessWhoDock
Zero support, solid device
Let me start by saying the feeder itself has been exceptionally reliable. I have owned it for a little over two years and I’ve never had an issue with the feeder. The problem is, which is all too common with Chinese products and Chinese apps, the developer never replies to software issues. the biggest problem is you will be signed out every 30 days from the app which means you will get zero notifications from the device, including low food notifications. Let me say that again, if you do not open this app at least once every 30 days, which there’s very little reason to do because the feeder is exceptionally reliable, you will be logged out and you will not receive notifications. I have submitted this repeatedly but the developer never replies. Every single feedback says “to be processed”. It’s a shame that the developer isn’t interested in feedback or issues like this, all they are interested in is shoving advertisements down your throat. I strongly advise you to find a product that does not use this vendor’s app. How this app has a 4.8 rating in the App Store is beyond me, unless the reviews are… well let’s just say there are plenty of other apps with high ratings that don’t deserve them. This falls into that category.Show lessBSB-Tuba
Constantly signed you out which means no notifications
A few months ago I would’ve given this 5 stars, now I would give it -5 stars if I could. The developers have decided that they are going to log users out without notification which means you get no notifications when there is a lack of food or any other problem with the pet feeder. Because the pet feeder is so reliable, it’s extremely rare that I get a notification so I don’t need to go into the app very frequently but there is no excuse for signing people out and not providing notifications when the food reserves are low. A pet could get seriously ill or die because of this negligence. furthermore, repeated attempts to contact the developer have failed to garner a single response. I strongly recommend you find a pet feeder that does not use this app.Show lessGood app but needs fixing
This app as a whole is good, however there are some slight adjustments it needs to make it better.
Using an iPhone 14 Pro, when selecting feeding schedule, you can’t tap the arrow to go back to the first page of the schedule where you want to select the time.
The arrow button doesn’t work on this device and forces you to close out of the app. I might be doing it wrong however if it does work, it is very difficult.
The arrow is still pretty dodgy when viewing the camera and you can’t go back to the feeder selection. Instead you have to use the back gesture swiping from left to right.
I recommend adding this feature for the schedule.Show lessNayzz69
Big dog owner
I really needed a Wi-Fi pet feeder that actually works. At first the set up confused me. But overall it works great & my dog is always fed. I DONT receive notifications but that’s okay, I check to make sure there’s food left 2x a week (just to be sure). It’s definitely more intended for smaller dogs since it doesn’t hold enough food for the big boys long term but I don’t mind refilling it. There’s a lot I think the app is missing however I don’t care for apps that much anyways- it feeds my dog & that’s what I bought it for. So 4 stars total!Show lessJanellekstriva@
Good app, just one recommendation
I like the app, it works really well. One issue I find is, when I do a manual feed; it’s hard to press the “confirm” button as it’s so close to the bottom of the screen where the bar is for the app switcher on iPhones. I wish it was a bit higher up. Also, Siri Shortcuts would be great!Tassietom
Missing basic feature
Once you set this up never buy a new router or move it to a new network because this stupid app won’t allow you to update that information. Any app for a wifi connected device should have the ability to update the connection without resetting the device, if it doesn’t then it’s garbage.Nyx857
Big dog owner
The set up was super easy except for the food portions control. I put (1) portion and it dispensed ONE food pellet ??? I have a 55 lb pitbull, this isn’t going to work. I set the portion to 15, still BARELY anything. All the way to 50, much better but still not the proper amount for my big dog. & also the timing settings don’t make sense. You can’t set for AM or PM, just 6, 7, 8, whatever hour you’re looking for. I’m probably going to return this. I’ve read the manual over and over. His food isn’t super big either so it isn’t getting stuck. Not sure what to do at this point. Wi-Fi feeders never seem to work out. The design is great but unfortunately needs a lot of fixing.Show lessWon’t save feeding schedule
I bought this less then a year ago and I can’t get the app to save the changes I try to make to the feeding schedule. The devise is often offline and I wait for it to get back online and change the schedule, and the next time I am in the app it has referee back to the previous schedule. I try to check to see if it has actually fed my pet and that portion never loads.
I will be looking up the manual to see if I can program it without the app or if it will just become another technology paperweight.
Yes I have deleted and redownloaded the app, I have unplugged and re- plugged in the devise. I don’t know what else to do until I find the Manual - which should be in the App in my opinion.Show lessbeckwend
