Leave a Review NH E
Can’t even get past login screen
I enter my userid and password, get the circle, then nothing! No message. Just the screen with the login button. When I press login again, it thinks I pressed the button to pay a fine. Then when I press the back button, it doesn’t go back.
I had trouble with the website but this is worse. I was hoping it would be better, but from the low star rating, I see I was wrong. THIS IS A TOTAL PIECE OF GARBAGE. I can’t believe they don’t get competent developers to fix this.Show lessPEGP11
Should be investigated
This app handles tax payers and public funded payments to the state for toll roads and is a complete disaster. Can never log in, I’m constantly being charged the automatic top-up funds into my account and then having my account/transponder suspended for “non payment” of invoices. Whoever the state of New Hampshire hired to handle the development of this app needs to be investigated for misappropriation of funds. The state is being robbed and causing problems for its tax payers by the developers of this app.Show lessAllstarplayerGK
Epic “FAIL”
This app looks pretty good but that’s about it. It is not functional AT ALL. You cannot do anything in this app except look at your account. If you try to edit ANYTHING, it immediately crashes. If you try to pay an invoice or simply add money to your account, it crashes. Seriously. This should never have made it to the App Store like this. Absolutely pathetic. Fix this quickly or pull it from the App store because it’s not any good to anyone!Show lessBlackGuy from New England
BROKEN APP
IPhone. To pay a toll: entered my license plate #, & the next drop-down box for “Country” & the rest are broken. I can see 1/8” of white at the bottom of my screen pop-up as if it’s trying to work. The only other thing on that page that works is the calendar, but if you can’t fill out everything you cannot get to the next page. And why do you have to re-enter all your info every time you do anything? And what’s with the “double-tapping?” This whole app is messed up in my opinion. Don’t get me started in the “easy” pay in 7-days. Even the website has a lot of issues. This makes our state look bad.Show lessannabananadana
App does not work, unable to log in
The vendor is really pulling a scam on the state of New Hampshire here, no doubt collecting concession revenue for managing E-Z Pass while not actually providing a usable app that one can even successfully log into using the identical credentials as the web site.
Do t waste your time trying to download re-download, you still won’t be able to log in bc they’re too lazy or indifferent to fix it.Show lesshate_lothario
Does not function
Big surprise, the same people who can’t manage to make a mobile version of a website work also can’t manage to make an iPhone app work. I have tried periodically over the years to even sign in to this app and it has never worked. Can’t even tell you how the rest of the app functions because I can’t even sign in.Show lesskriskillam18
Completely dysfunctional
Neither the app or the website work. Cannot log on, cannot view my account, cannot send an inquiry about why nothing works. Customer service is closed and they have a permanent message about the system incorrectly saying there are 20 people in the queue, all the time. Fix something please so customers can get information.Show lessBigPawMa
Don’t do it
If you get frustrated with the website don’t fret, the app is the same deal. The app was fine when they initially forced everyone to get a transponder but the months after it won’t even let me log in anymore so I’m back to the lovely website. You’d think with all the money the state makes off tolls a simple app would work.Show lessV.I.Z.
Doesn't Even Work
After seeing all the bad reviews, I had a sliver of hope that maybe the app would work for me, but unfortunately that was not the case. After putting in my credentials the loading wheel would spin for a few seconds and then stop, and clicking the login button again doesnt fix anything. I wanted an alternative to the website as the EZ Pass NH website not only really clunky, it never remembers me (even when I check the box). How in the love of all things holy can a state endorsed service be so miserably awful. Its almost as if EZ-Pass is deliberately trying to be as user hostile as possible. Do better.Show lessCaden Hert
Literally doesn’t work
Not only does the app just plain not work, but the website doesn’t as well. Both are highly unresponsive and won’t register clicks/taps on buttons. And when trying to pay a toll it just states that “we were unable to process your request at this time” and has been terrible for a long time based on other reviews. Take this app off the App Store Apple. It’s a waste of bits.Show lessEthanW101
