Leave a Review NH E
Better than stated
The app works ok, couldn’t add a vehicle because I couldn’t scroll. I was able to edit and change my old vehicle to my new one. Adding funds was easy. I was able to view my recent transactions.VTBirder
Terrible app and an even worse experience
Trying to pay a bill that I’m shouldn’t even be responsible for. There is some glitch with E-ZPass recurring payment and because of their glitch I’m given notice to pay tolls plus processing fees. I tried paying online but that didn’t work. I had to call and speak to a rep in order to pay. Horrible experience.Show lessD-HON
Why
Why even release an app that doesn’t work. You can see basic info like account balance and transponder number but try anything more and it crashes everytimewhatcolorisblue
Badly broken. Fix it!
You put all the info in the form to add a vehicle and click submit and the app crashes. Tried that 3 times same result. Yes i can do this on the website, but what is the point of having an app if you can’t actually use it to add vehicles and match transponders etc? You charge us money to drive where we want to go, and have automated the toll operators out of a job…the least you could do is reinvest some of the proceeds into making your “service” more user friendly. Fix your app!Show lessawfcjinokmcdvu
Badly Broken
Not much has ever worked well with NH Ez Pass, but this app is just terrible. Pretty much any change you want to make to your account (new plates, new transponders, changing vehicles etc…) causes problems. Either the app, or the website won't have the functionality you need to complete a task, or it is flat out broken. Tried updating a license plate and the app crashes every time even trying to do it on multiple devices. The good news is that the system seems to be broken at the toll booths as well, as we've gone through tolls several times with a dead transponder and even though the bell rings, we don't seem to be getting tolls added to the account. Maybe once the state realizes they're losing revenue they'll fix it, the app developer doesn't even seem to be in business anymore.Show lessWardNH
Really 0 stars
Probably worst app I’ve ever used. I’m literally trying to pay them money. You’d think that would be the one part of their app that works, but no. Not even that does. The app has crashed 5 times in less than 5 minutes
I would use the website but that’s trash tooeverynaneisalreadyinuse
Exits unpredictably
I need to update my CC, but the website has been down for the last day. Called customer service with a queue of 44 people. Downloaded the app and tried 4 times to enter my CC only for the app to close every time at a different point. Extremely frustrating.Berserkette
Works with no issues
Are these reviewers just salty cause they’re trying to manually pay something vs using auto replenish?
I logged in, see my history, see my balance, I moved on with my day
Auto replenish and set a $ amount to auto fill at, and never worry about paying the tolls or being late with paymentsDJ_Sammy_D
Imagine 2022 and these idiots cant make an app that works
What the heck is wrong with these people. Ans you cannot contact them, unless you go in person. Amaizingly awful. You could not invent something worse if you tried.Zippy car
Serious app bugs
I spent way too long trying to update my payment method for automatic replenishment. When you log into the website, you cannot account your wallet information to update and when you go to the app, when you go to enter and save your new payment method, the app closes itself and does not save the changes. I abandoned the task and hopefully I won’t hit my threshold amount for a while.Show lessProblematic Payments
