Leave a Review OtO Lawn
Amazing option vs in ground system!
I bought an Oto unit 2 years ago trying to find a better option than watering with a sprinkler. I looked into an automatic sprinkler / in ground but didn’t want to dig up my yard, it’s costly and with an odd shape was complicated. My Oto is awesome, easy to program, covers very precise area that you control and have had absolutely no issues! I have had to plug in a few times when there is a series of dark cloudy days, and you need a good hose to ensure water pressure delivers an effective range. It’s easy to maintain, the bottles are effective and I am a huge supporter. Easy to remove for winter and starts up again like a charm in the spring! It has done wonders for my lawn. I wish they would release the mosquito formula in Canada!Show lessBruno Canada
Developer Response
Bruno, thank you for your fantastic review! We're thrilled to hear that OtO is making lawn care easier for you! We appreciate your feedback and hope to offer more solutions, like the Stop the Bites, in Canada very soon!Simple and impressive, but not for every lawn
In my front lawn, there’s a big tree and therefore no good place to mount Oto; with a single stream, weird shapes are not a problem but if there’s a tree in the way this is not an ideal solution vs. irrigation system. My back lawn didn’t have that problem and by mounting it on the side of a shed, 2 feet off the ground I was able to get almost 40 ft of range from it. The accuracy seems to decline as the distance increases. Obviously the “spread” of water is wider at a distance, but also it seems to overshoot the points a bit. I will tinker with them but am hesitant to use the solutions with it when I’m not sure the right fertilizer will end up in the right place. As a sprinkler, it’s expensive but will save me a lot of time and hassle.
App itself is simple and straightforward- barebones but it does what you need with a lot less complexity than RainPoint or Orbit. Well done guys by focusing on basics.Show lesssteveo74
Developer Response
Hey, thanks for the review! I'm SO happy to hear that your OtO is saving you a lot of time and hassle!App needs to be killed and restarted to get current info
I find that I’m constantly getting poor info on my battery and WiFi signal strength from this app. In order to get accurate info, I have to kill the app and then start it again. This needs to be fixed. Also, there needs to be a better way to manage notifications within the app, specifically to delete multiple notifications at once. It’s ridiculous that so many accumulate and have to be deleted one by one.Show lessRoadRunner505
Developer Response
Hey! I'm sorry to hear that. That doesn't seem right! If you'd like, please contact us at care@otolawn.com and we'd be happy to investigate this further for you.Nothing is Simple
The app, the device itself and the added solutions are all surprisingly difficult to use. Nothing works exceptionally well. The device itself is made of thin unremarkable plastic. It does not seem like it will last for a significant number of years. The app is unnecessarily complicated, glitchy and it's nearly impossible to figure out how to get mosquito and fertilizer solutions added to the watering schedule. When things are working, more than half waterings and treatments seem to be cancelled because I didn't catch a notification in time, their was a glitch, etc.
Overall, I love the idea of this product and had high hopes, but at this point, I am just going to attach a hose sprinkler to a timer and make life a lot easier.Show lessNathani
Developer Response
Hi Nathani. Thank you for sharing your experience with us. We're sorry to hear that you've encountered difficulties with our app and device. If you'd like to give your OtO device another chance, please reach out to our customer support team at care@otolawn.com. We'd be happy to address any problems you are having and work towards improving your experience with our product.Not Even Close
I knew this product is laughable as a lawn watering system. You need about 5 of these to cover a small lawn. I bought two of these for my two garden beds. With a 20-30’ reach I thought it would easily cover my 30’x30’ beds if I put it in the middle. Sadly this is not the case. This doesn’t even make it 15’ The length of hose does nothing. The fertilizer is ridiculously expensive. $35 per bottle and you have no option to use your own. This is a money grab and they will be out of business in not much time. Customer service is a joke, they send form letters and blame you for the shortcoming of their product.Show lessZacblack09
Developer Response
Hi, we apologize for these issues you're running into. Could you please send details of what you are experiencing to our customer support at care@otolawn.com? We'll address these immediately.No way to call anyone at Oto for customer support
Customer support is all via email it seems. Overall the product works very well. There are some glitches and bugs with the app which I assume will get worked out.
1) I keep seeing an oto has been disconnected for 3 hours error - yet i am perfectly able to control the oto anyway.
2)I see an "oto began watering" but sometimes i dont get a "watering completed" message and with no explanation as to why. Meanwhile the "estimated time remaining" is stuck at "1 minute" for the last 40 minutes now.
3) in the app, one of my three otos shows a battery indicator that says "N/A" for some reason.
4) the water pressure sensor is a little too sensitive - it should be adjustable, because what ends up happening is if you have multiple otos on one spiggot and both turn on at the same time, a temporary drop in pressure can occur while the second oto is turning on (especially when on well water) and then the oto cancels the watering because it interprets it as insufficient.Show lessStaya
Developer Response
Hey Staya, thank you for your detailed feedback. Our customer support is available to call at +1 (833) GREEN-17 or +1 833-473-3617 from 10:00 AM to 7:00 PM EST daily! We're glad to hear that overall, the product is working well for you. We apologize for the issues you've been experiencing with the app. Our team is continuously working on improvements, and we have taken note of your feedback regarding the app and the water pressure sensor. Thank you for your support and understanding.OtO gets it done!
This has been a great experience, the app updates are frequent and quickly solve bugs in a prompt manner!
Love being able to get constant updates about my lawn on the go! Keep up the great work OtO team 🌱Copyclip Lover
Developer Response
Thank you for your fantastic feedback! We're thrilled to hear that you're enjoying your experience with OtO and the frequent app updates. We appreciate your support and will keep working hard to provide the best service. Happy watering! 🌱Easier than a hose, cheaper than digging up my yard
In general, I like the hardware and to a lesser degree, the app. Things that drive me crazy - why can I manually water a point zone with 1 gallon per point, but the smallest unit of scheduled water delivery is 5 gallons per point? Why can I not schedule a watering once every other week? I have a xeriscape zone that doesn’t need 5 gallons per point once a week.
The hardware is pretty good - I wish the water delivery was a little more gentle. I’m seeding new grass and OtO absolutely hammers the establishing grass with aggressive water.Show lessMark in Minnetonka
Developer Response
Hey Mark! Thank you for your detailed feedback. We're glad to hear you like the hardware, and we appreciate your insights on the app and watering settings. Your suggestions about manual and scheduled watering options, as well as the gentle water delivery, are valuable and will be shared with our team. If you need further assistance, please reach out to our support team at care@otolawn.com!Not Even Close
I knew this product is laughable as a lawn watering system. You need about 5 of these to cover a small lawn. I bought two of these for my two garden beds. With a 20-30’ reach I thought it would easily cover my 30’x30’ beds if I put it in the middle. Sadly this is not the case. This doesn’t even make it 15’ The length of hose does nothing. The fertilizer is ridiculously expensive. $35 per bottolShow lessOn its way to 5 star….. needs a little something on the app
I have a few more to install, but this is a great system so far. I would like to see a “currently running” with a possible “time remaining” feature per zone. I have all the solutions on order to test them out as well.
Easy setup… easy configuration.Bubbagump Jim
Developer Response
Hey! Thanks for your feedback and for choosing OtO! We're glad you find the setup and configuration easy. Your suggestion for a "currently running" and "time remaining" feature is great and will be shared with our team. Enjoy testing out the solutions, we'd love to hear your thoughts!
