Leave a Review OtO Lawn
App crashes no matter what I try to do
Haven’t been able to configure zones because the app crashes every time.be.better
Developer Response
We apologize for the negative experience you had setting up your zones! We take all feedback seriously and we've recently made some big changes that we're really proud of to our app and firmware. If you have the time, we'd really appreciate if you could try our app again and update your review!Ok app, but needs improvements
This is an ok app however it needs improvements. There needs to be an option to schedule watering through multiple times of the day. I wish there also wasn’t such a delay with setting the distance that the water sprays. It’s quite annoying. I also don’t understand why I have to go outside every single time and flick the switch when I want to set the boundaries. The menu and switching between different zones needs to be cleared up as well. It would also be nice to have the option to setup how much fertilizer solution you want to put down instead of it pre determined. Overall the app works, but needs some major improvements. This app seems to be low budgetShow lessDmguy911
Developer Response
We would like to sincerely apologize for the inconvenience this may have caused you! We take all feedback seriously and want to assure you that we are taking action to address the issues you have raised. In the meantime, we've recently made some big changes that we're really proud of to our app and firmware. If you have the time, we'd really appreciate if you could try our app and again and update your review!Terrible app and terrible product
Buyer beware! I went through 2 units in 3 weeks! First one simply died after 3 days. A replacement was sent and it lasted a total of 2 days before it completely died.
The app is just as bad!
Stay away at all costs!Grvcmike
Developer Response
Hi, I'm so sorry to hear you've had a negative experience with our product. We pride ourselves on building a reliable product and always doing right by our customers. Please reach out to us at care@otolawn.com so we can make it right!App is very cumbersome
They need more videos on how to set up the zone and how to play around with the setting up points when creating a zone.
More over very frustrated that the equipment just stopped working after a day of its operation.Kulkulachi
Developer Response
Thank you for taking the time to provide us with your feedback. Your input is greatly appreciated and will help us improve your experience! I'm so sorry about the negative experience you had with our product, please reach out to us on care@otolawn.com so we can assist you further.App won’t connect to WiFi
I’ve tried a million times to get the app to connect to my WiFi. I’m connecting it to a 2.4 ghz network and have put in the correct password multiple times but this thing is uselessthevarz
Developer Response
I'm so sorry that you are experiencing issues with our app connection to Wi-Fi. We understand how frustrating this can be. We've recently made some big changes that we're really proud of to our app and firmware. If you have the time, we'd really appreciate if you could try our app again and update your review!Sigh
App crashes instantly.Andy (>^_^)>
Developer Response
Hi Andy, I'm so sorry that you are experiencing issues with our app crashing. We understand how frustrating this can be. We've recently made some big changes that we're really proud of to our app and firmware. If you have the time, we'd really appreciate if you could try our app again and update your review!App doesn’t work!
App does not workm.j3208
Developer Response
I apologize that you are experiencing difficulties with our app. We understand how important it is for our customers to have a seamless experience. We've recently made some big changes that we're really proud of to our app and firmware. If you have the time, we'd really appreciate if you could try our app again and update your review!Love my OtOs!
I have two OtO units covering my front and back yard and I couldn’t be happier with the results!
From setting up the OtO units, defining the borders, installing the solutions to monitoring the system… The app is my central hub for keeping an eye on my lawn irrigation.
I really love the weather integration. Whether it is raining or too windy, the units will readjust the watering schedule to minimize waste and maximize water hitting the soil.
Finally, the spot watering feature is really great! I can hit my potted plants with precision. And ensure my trees have something to drink during droughts.
Overall, very satisfied! The product and app continue to receive updates further enhancing its capabilities.Show lesstravis06
Developer Response
Hi Travis, thank you so much for taking the time to leave such a great review of our product. We are thrilled to hear that you are enjoying it and that it has exceeded your expectations. Your positive feedback is greatly appreciated and helps us to continue providing our customers with high-quality products. We appreciate your support!Great app and customer service A++
I am an early adopter of the OtO, and have had a great experience when working with this company in terms of app development, and product development. They are listening to feedback and making changes!
If your looking for an alternative to an in-ground sprinkler system and you have your water hose access and a good central location your OtO will do the job! It also will not waste any water by overspray.
Keep it up OtO. Love it!!Show lessJ walk 27
Developer Response
We are thrilled to hear that you are enjoying OtO and that it has exceeded your expectations. Your positive feedback is greatly appreciated and helps us to continue providing our customers with high-quality products. We appreciate your support!V2 hardware is stable and the latest app release is quite useful
I’m impressed with the stability of the V2 hardware. I’m another month I will be putting the units away for the winter, but this season they outperformed my expectations. I have stopped worrying about watering and applying mosquito repellent and fertilizer in my grass.
The app is much more robust with rare crashes - 1 time in the last 3 months. Zone creation is much smoother and the new types of zones are super useful.
Oto is becoming a mature product which delivers on its value proposition.Show lesscemendes81
Developer Response
Thank you so much for the positive feedback! We are thrilled to hear that you are impressed with our product. Your satisfaction is our top priority and we are glad that we were able to meet your expectations. Thank you for choosing us!
