Touch ID option NOT working!!!
Although setting has Touch ID Enabled, the log in page does NOT have Touch ID option to log in!
Touch ID option NOT working!!!
Touch ID option NOT working!!!
Good bank, app needs work.
The app is fine, by banking app standards, but the biometric login is broken. With banking passwords being long and complicated this makes logging in very painful.
Clean interface, buggy login, no total balance
Once you’re logged in, the app has a clean, functional interface, which I appreciate, although it’s lacking a total balance for all accounts, which is information that’s pretty basic for banking and incredibly useful to have, so I hope they’ll consider adding it. All that aside, I do have one huge gripe about the app: Even though I have biometric login enabled, I almost always have to enter my password, as the app keeps logging me out of the biometric option. This is indescribably irritating, as my password is long and complicated (as a banking password should be), and it’s very easy to mistype on a tiny phone keyboard and not even realize until the app informs me it’s wrong, at which point I have to type it all over again.
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Amazing!!
Everything about this bank is phenomenal.
FaceId function never works
Despite having the FaceID setting turned on, the app makes me enter my username and password every time.
I can see my money
That is about it. I have constant trouble logging in. I forget my password and biometrics doesn’t work. The old app worked better, and it has been gone for a while.
I think the app works great!
I’ve only used the desktop version until this new update that happened with the entirety of Live Oak. I decided to get the app as well and honestly it works beautifully. I mainly only use it to transfer between my two separate accounts.
Can’t deposit checks
App crashes when photographing checks. A bank where you can’t access the physical location can’t work if I can’t mobile deposit my money. Please fix. This is impossible.
Does not work with MINT
Was great until they rolled out the “new and improved app” in Aug 2021. The new one is NOT compatible with Mint. They have been aware and say they are working on it - but it has been over 6 months and they just keep saying that. So they ruined the main thing I need. Very frustrating that they won’t fix this.
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Does not work on I phone using the app
Does now work using the app on I phone.
