App needs a lot of work
I really love the product, features, and honestly the aesthetic of the brand and experience. Branding is on point, but I truly feel their app falls short of that and needs a ton of work. It’s not a smooth experience, even on flagship Apple pro devices, and just feels like a shortcut to their mobile site. I’d like bigger bolder simpler transaction logs, and I’m not sure if they use a vendor for transaction enrichment, but that could use some work too. Better card security options like lock / unlock, maybe a virtual card number but that may be asking too much? An account overview would be awesome I think a lot of features aren’t known to users and they’re all great selling points to the free account so maybe someplace to list those out.
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Response from developer
Hi there, thanks for choosing nbkc! We really appreciate you taking the time to provide this feedback. We're always looking for ways to enhance our user's experience and we've passed this along to the appropriate teams to look at areas of improvement.
