Leave a Review AudioKey 2
Wear/Speech Data Could Be Improved
I’m the father of a newly implanted young son (less than 1 year old). We have been really happy with all the physical devices and accessories MedEl has provided. They really do wonderful things. I would, however, like to see the wear/speech data broken down visually a bit more in the app through graphs/charts. Having an overall average displayed is great, but when you are fighting a young child to keep their processors on it would be helpful to see these numbers day by day. I know for me it would be encouraging to know we are making progress in keeping the processors on more than off.Show lessBaseball_Dad_32
Developer Response
Dear Baseball_Dad_32, thanks for your review. We really appreciate your feedback and will consider your suggestions for the future development of our app. In case you have further questions or suggestions, please send an email to us at audiokey@medel.com. Thanks.Big problems
Currently this app won’t work at all for my bilateral sons. We are tech savvy and sonnet 2s will not pair. The Medel audiologist at headquarters was stumped. We worked on it for nearly an hour. Something is either wrong with the processors— not internally equipped— or the app doesn’t work for some users. The Bluetooth audiostream works but we can’t adjust the processors with audio key at all. It’s currently completely nonfunctional. We have latest update and the audio link can pair. But no processors. Two different phones, an iPad... we’ve tried them all.Show lessmom of two CI bous
Developer Response
Dear "mom of two CI bous", thanks for your review. We are already working hard on finding a solution to the pairing difficulties your sons are experiencing. You will be contacted by your MED-El audiologist as soon as possible. Thanks for your patience.It does one useful thing
MedEl is still a bit in the Dark Ages technologically. However, this app at least does one useful thing. It allows me to control volume and program of my Cochlear implant processor from my phone without needing to carry around the Echo device all the time to do that job.
What it DOESN’T do is:
1. Allow me to stream audio directly from my phone to the processor (except for phone calls)
2. Adjust wind filter levels on the processor
3. Switch on and off the directional mic on my processor
4. Send a phone call (or audio streaming) to both the processor and a wireless earbud in the opposite ear (eg using Bluetooth 5)
I don’t use the MedEl AudioStream device (yes, yet another piece of kit to carry around and pay for), so perhaps there is something useful for people who use that.Show lessnewCIuser
Developer Response
Dear newCIuser, thanks for your feedback. We strive to continuously improve our app and we will consider your feedback for future improvements. If you have further feedback or suggestions, please send an email to us at audiokey@medel.com. Thanks.
