User Reviews: FastAF

Top reviews

  • Save yourself the trouble

    Have been texting to customer service for months to use the money in my account wallet. This amount was a refund applied to my wallet after my first order never arrived and I have been trying to use it since. Every week they tell me the fix will be this week. There is no other option for escalation or for me to get access to this money. I am considering the money gone at this point. There are other apps that will get you goods, to use this one is to risk losing your money if there are any issues with an order.
  • SlowAF

    This app is very slow and requires a lot of bandwidth to run properly. I have 60ms latency and about a 5mb synchronous circuit. It barely runs. When I bring to a faster connection it’s better. Not impressed.
  • Not worth the headache

    I've given this app a few months of use, but I'm done. Most things are consistently sold out, prices are marked up, and customer service is poor. I received the wrong item and customer service would not allow me to return due to a "sale policy" and gaslit me over text. I don’t have time to deal with this sort of service and will take my business directly to the small companies featured on the app.
  • Fast as f!@& boy

    Nothing but positive thoughts on this app. Only used it once and it delivered. Hands down one of the better apps I’ve used. Everywhere was out of Binax test of OTCs and I was told about FastAF. They came in clutch. Thank you again and keep up with the great job.
  • Best shopping app

    Best app for holiday shopping, also has really good groceries and snacks, must have if you live in its service area
  • Love shopping on here!

    I’m getting gifts for friends home sick on here and they love it! Easy to use and great products that people actually want!
  • Terrible customer service

    Would not recommend even though it sounds like some good deals. Make sure to read all the return policies. There are so many and pretty confusing. Bought something final sale without realizing. Would not recommend. I’ve deleted the app.
  • Great product assortment

    Good quality products at good prices and super quick delivery
  • Great!

    Really interesting stock of items and they are always fast and efficient. Love it!
  • First time user…..won’t be coming back

    My friend told me of this app and I thought hmm it seems pretty cool. He also gave me a promo for it. I am roomies with my friend so I told her to order stuff for herself and I order stuff for myself. We are two different people which I don’t see why I can’t use the same address. I didn’t see the policy posted out, it should have been more clear when using the promo. Promo is always told from a friend to another friend to another friend. Will they always tell you what the policy are? No, if you have such strict policy of one per household, then you should have stated before we finished ordering. Customer service, yes they answered fast and they explained to me of the policy but why let it happen first and then tell me of this policy. I was excited to use the app but sadly, I don’t think I will anymore. Also, it kept crashing on my phone. Every time I’m looking at something it crashed. Every time I tried to check out, it would crashed. Every time I tried to put something in the cart, it would crashed. Anyways, I gave it 2 stars caused it looked good and that quick response. Other than that, No use.

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