orders cancelled without notice
Glitchy app that crashes often. Worse yet is that they will cancel your order without telling you. So you're waiting at home for an order that will never come. You find out when you contact Customer Service. Badly managed delivery service.Shopper11
SCAM
Don’t use and even bother. Total scam. All they care about is to get your personal info + the credit card info. They send out promo codes that don’t work. You can’t delete your account on your own and you have to waist time to call them and make it deleted. Old scam with new design. Purposeless and useless.kuerie
Cool concept but not ready for prime time
I LOVE the idea of a well curated delivery-on-demand “dark store” that highlights indie and minority-owned businesses, so I was excited to try FastAF. The app is usually sold out of more than half of the (already-limited) products, and several prices are a little higher than MSRP. It also glitches and crashes frequently for me, though thankfully the cart is saved. On my order, the initial delivery estimate was toward the earlier side of the 2-hour window I selected, but as that time approached it was changed without notice to an hour later. Not a deal breaker, but frustrating for planning purposes.stripedwater
Do not Recommend!
Terrible terrible terrible! All I can say about this. They cancelled my order because they told me “they could cancel any order they feel like for whatever reason” worst customer service I’ve ever received from a delivery app. Do not use, because you will be disappointed.Kmkifcjsd
Love it
Very clean and chic app, super quick delivery. There was a problem with delivery initially but it was the delivery partner’s fault. I contacted customer service and they were able to fix the problem right away. Just make sure to write very clear instructions on delivery note to have your items arrive correctly.estarr12345678
The best and quickest!
I love the products that are available in this special marketplace. I didn’t even know all of the things that I wanted until I saw them!Avitzavi
FINALLY! I needed this app
I love this app. It’s all of the higher end products I love without the wait.Diana M 14
Don’t expect your order
They had a promo, when me and another room ordered something each, they cancelled our orders and said we were exhibiting a “pattern of abuse”. Extremely shameless behavior, trying to hype up the app without actually honoring their orders.pandanman
Impressed
Ordered for the first time yesterday and honestly I will be using this app frequently. They delivered within 13 mins of the time I requested. That’s amazing. Quality products and packaging. Care with delivery. Great service. I recommend.Laura lucero
Curation is on point
Okay the selection on this app is unreal. How do they literally get the newest coolest brands ALWAYS. Everything is always delivered to me in under 2 hours. I feel like I’m living in 2030 😩😩😩lillyn423
