Issues
I stopped using the app years ago because the only control I really had was to turn my card on and off.
The app is useless aside from that!!!!
I have a card on there that is no longer active and I can’t even delete it. I wanted the app to alert me if I passed a certain limit that is in my bank but it only controls your spending.
What’s the point of this app? Other than to take up space. If it was only going to be used to turn your card on and off, you should of just made a button on the banking app.
The app is useless aside from that!!!!
I have a card on there that is no longer active and I can’t even delete it. I wanted the app to alert me if I passed a certain limit that is in my bank but it only controls your spending.
What’s the point of this app? Other than to take up space. If it was only going to be used to turn your card on and off, you should of just made a button on the banking app.
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Seemingly strange integration for card control
The functionality of this app is entirely separate from the IBC banking app. Rather it is connected only to the electronic transactions made with the IBC debit card, and does not share a transaction history with the banking app, so only transactions made after activation will be visible with this app.
The app provides 3 functions.
1. “on/off” button for disabling a debit card from being used
2. Transaction alerts through this app’s notification capability. Purchase categories can be selected to receive notifications for transactions within that category, or notifications can be received for all transactions. (through this app specifically, and are separate and in addition to the communication preferences already existing in the IBC banking app)
3. Viewing transactions made with a specific debit card beginning from the time the app is connected to your debit card. No transactions before that time will appear, and no other type of transactions associated with your account will appear except those associated with the use of the debit card. It appears that this app does not synchronize any debit transaction history from your bank account.
The functions work, but that’s pretty much the extent of the functionality.
The app provides 3 functions.
1. “on/off” button for disabling a debit card from being used
2. Transaction alerts through this app’s notification capability. Purchase categories can be selected to receive notifications for transactions within that category, or notifications can be received for all transactions. (through this app specifically, and are separate and in addition to the communication preferences already existing in the IBC banking app)
3. Viewing transactions made with a specific debit card beginning from the time the app is connected to your debit card. No transactions before that time will appear, and no other type of transactions associated with your account will appear except those associated with the use of the debit card. It appears that this app does not synchronize any debit transaction history from your bank account.
The functions work, but that’s pretty much the extent of the functionality.
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Horrible
Randomly logs you out of the app, constant server crashes, my card was hacked and the app literally would not let me log in to at least prevent one of the transactions. Horrible app, better off keeping track of your purchases through the regular mobile app.
Extremely frustrating
This app logged me out on its own and won’t let me log back in. I had a limit set on my card and now I can’t unset it because I can’t long it. I will never use this app once I’m able to log back in. I’m extremely ticked off about this and considering leaving this bank now.
Bummed
Loved this app up until it randomly logs you out and when I try to log back in it won’t let me honestly even though u want to be safe and lock your card don’t download this app!
Useless
I don't even know why they have a card controls app separate from the main banking app to begin with it just seems redundant to me. I can't use this app at all. It won't let me log in at all despite me being able to log into the main app with no problems with the same info.
App says to get latest version but there is no update available
Can’t even get into the app no more, when I try to go in it says to get the newest version but there is no new version to get. Can’t log into the app anymore to change or edit my card’s transaction settings
It won’t let me update
I can’t update app to use it
DISAPPOINTED
What a great idea I thought it was to start locking my card and allowing for a more secure mindset …… THATS UNTIL you literally can’t access the app and your card remains locked with your funds locked with it it’s been extremely frustrating to have this happen on numerous occasions without and understanding as to why or heads up as to when this will resolve itself
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keeps failing
app has failed 2 times in past 2 months that i’m not able to unlock my card this app is not reliable it’s a great concept but it keeps failing second time app says no network connection all other apps including ibc bank app works to see my balance will be uninstalling
