It’s good, but could be better. Not the most user friendly, I feel like for every little thing I need to contact customer service, which isn’t ideal. They add on a lot of new stores frequently which is great, but with how troublesome the app is it’s almost not worth purchasing. I can never get the card to generate at checkout like it’s supposed to. Customer service advises it will automatically populate at the bottom of the screen when you’re at the payment tab to order, but that has never happened for me. I always have to contact customer service for assistance, only to be told they’ll escalate the issue to someone else, or that the store is down for maintenance. Their customer service chat platform is horrible. When a rep finally connects to help, it’s not a live chat like I would hope, or like other stores have for customer service chats. A live chat would work so much better, because right now it works like an email system. Their competitors are much better, hopefully they’ll make improvements.
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Trisheva
helllorosie
