Leave a Review Four | Buy Now, Pay Later
Refund
I love the app….. But lately I been having issues I never had an issue making a purchase and I’ve always paid off my accounts recently I’ve tried to make a purchase through Footlocker and twice my order has been canceled for no reason I have the funds in my account and in my bank so obviously it’s not a payment issue getting in contact with customer support is a problem Four took out two payments refunded my Four account but I have yet to receive a refund into my bank that Four took out. No live agent to speak to I keep getting messages from Bots to report the problem but I don’t have that option I really want my refund into my bank account they have no issues receiving there weekly payments but there’s issues getting refunds put back into my bank!Show lessAngelMSilva
Disappointment
I have used this app several times and it was going fine. All of sudden my last few orders have not been successful at all. I get charge and the order is unable to go through which is utterly ridiculous. Then when you contact customer care you have to wait hours or days to get the issue resolved which is disheartening because you spent money with no item order; it defeats the purpose. This app will be better if they rectify this matter and have people on standby daily so that people will not have to wait 2 weeks for their money because they to “investigate “ it wasn’t investigated when they took the money in seconds. Fix this issue!Show lessmysharnele117
Uugghhh Four can be so frustrating.
I literally am finally able to use four and I have issues on my first 2 purchases. I literally am so over being charged for orders that don’t go through. Orders are canceled on me from retailers and they still charge. Secondly I put in 2 orders from the same retailer I got an email back about them saying my order was canceled because they flagged as fraud?? What’s up with that? If I’m going to use four I want to ensure it is consistent and safe . I shouldn’t be getting emails from the retailer questioning whether they think the payment method I used was fraud . Listen to other people reviews. It’s probably safer and more efficient to use other pay in 4 apps. Too many inconsistencies and long wait times for customer service.Show lesskoolkente
Not working
After submitting verification code, nothing happens. Nothing loads. It doesn’t go past that screen. Disappointed.AteAm15
Update to review
I have been using this app heavily for almost exactly a year (Jan 2022). They lost a few stores I loved, but they have added more, and I use them for pretty much everything. It’s amazing to not pay interest, and to have things paid off quickly. Now Christmas hits, and I have planned on using them for a big portion of my Christmas shopping. After getting a few orders in I have well over 1,000 dollars in spending limit, and now I’m getting denied. They can’t tell me why. I’ve used up my whole spending limit several times throughout the year. I built a high end gaming PC through them, and it took maxing out my limit twice to get the parts I needed, and did so with no issues. Now during Christmas I can’t use my account, with no explanations. It’s tells me to add another bank account, try a lower price item, or pay towards what I have. I literally did all 3, and it still will not tell me. Why show spending limits when you can’t use? Especially from a loyal customer.Show lessHanzpoo
Worst Pay in 4 App I’ve ever used…
I was approved for $1333 when I signed up for the app. This was going to be super helpful for Christmas for me to get things for the family. I made my first purchase which was about $150 and it went through fine. My remaining spending limit was a little over $1100 after that but when I went to make a second purchase I was denied. Waited 3 days. Denied again. Waited another 2 days…denied again. Customer Service has no relevant helpful info. A canned response every time… We can't discuss the decision process that goes into approving or denying certain transactions. I know that can leave you in the dark a bit, but it really is for the purpose of security. We try to balance between giving you all relevant information and keeping certain information as secure as possible, and sometimes we have to err on the side of security. This is one of those cases, but we'd love for you to try again in the future! So give people a spending limit but not let them use it. Absolutely pointless. This is the worst pay in 4 app I’ve ever used.Show lessJenMM75
Not Loading :(
Im signing up for an account. I submitted the verification code but the screen doesn’t do anything once the code has been accepted. Just stays on the same screen to enter your name and email.tam792
Not the greatest
Pros: it works just like the other pay in four apps so it’s not complicated, it a wide range of stores to choose from
Cons: It take the $ from your bank account rather the order went through successfully or not so you have to wait for all that to clear up before you get your money back.
I had an order from Walmart get cancelled and it took like a week and a half for that money to return to my bank account because they had to “investigate” AFTER I sent them an email because they didn’t catch the cancellation on their own for some odd reason.
I had another order from a vinyl store that never processed with the actual store but Four charged me for. Four did nothing really to try and rectify the situation. Luckily the store saw it happening a lot through the Four app and said that they’d fulfill my order still. That store no longer takes Four as an option for payment though.
They have a few minor glitches to sort through. Would be a good app if they took the time to fix them.Show lessSMarieFerg
BETTER THAN ALL THE REST!!!
I LOVE this App!!! FOUR is better than all the other pay for apps!! Better selection of stores to choose from, availability to raise ur amount by linking ur checking accounts and best of all u can recommend stores or sites that u love shopping and they listen they rotate different stores and sights so there is a constant new never boring selection and I’ve been a customer on here in the very beginning and not once have I had any problems with bugs or lags nothing but a positive experience from the start! I choose four over all the rest they are my go to when I want to pay in four!!!Show lessleacantrell❤️
Use with caution
I had this app for a few months now and I had no problems until a few days ago. I went to log in and was not able to log in. I tried to reset my password and never received a link to my email. I uninstalled and reinstalled the app and was still having the same issues. I reached out to customer service through email and they told me they have been having problems with the password and reset link and that it was being worked on. I asked how long will it take and I have yet to receive a email back from them. When the app is working it’s good but after dealing with this I’m thinking about just letting it go completely.Show lessAlexa CM
