Register/reset password issues
Won’t let me register or reset password. It keeps saying mobile number in use which I don’t know why
Unable To Add Points
The App is useful to place to go orders but has a serious flaw….. If you dine in the restaurant, you can’t add your visit/points directly to your App! The app should have the capability to scan a receipt so that your reward points can be instantly uploaded. Not super impressed with the usability.
Love BHG, have to fix app
App just won’t work. Get kicked out at various times all through the process. Really frustrating app to use.
Takeout ripoff
Every time I order to-go, it’s wrong. I type it clearly on the mobile order, it’s wrong. I call in with the order, it’s wrong. I’m done with Drake’s take out.
Love the restaurant but hate the app
Wish there was a way to scan your receipt to add points to your account. Seems like I never have my card with me & miss out on my points. App just is not very user friendly.
Gift cards
I should be able to apply as many gift cards as I have. And I’d rather the texting of an order rather than a whole app 🙄
Love the Food, Won’t Recognize My Address
This place is amazing! Great food!! If only it recognized my address to deliver. I live literally down the street. I will up my rating to 5 stars when they figure out delivery addresses. Till then great food! Horrible delivery capability.
Thanks
Wanted to give a shout out to Drakes and their wonderful employees for staying open during all this COVID craziness. The management and staff worked their tails off making the best of a horrible situation. They continued to provide carry out during the worsted of the pandemic and once they opened back up, they do so in a manner that made me and my family feel safe.
When the governor shut us down again, Drakes erected a massive tent in the parking lot, with heaters, that was an hoppy oasis in an otherwise barren lockdown desert.
Thank you to the management and incredible waitstaff for providing a safe escape during this difficult time.
When the governor shut us down again, Drakes erected a massive tent in the parking lot, with heaters, that was an hoppy oasis in an otherwise barren lockdown desert.
Thank you to the management and incredible waitstaff for providing a safe escape during this difficult time.
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