List Business line with 411
James was able to assist me with listing my business number under 411. This step made my new business line official. This service is great and affordable for small business owners like me! Excellent customer service 🎉
Response from developer
We really appreciate you taking the time to leave this review!
The problem never resolved and dropped
Contacting customer service is like sending messages to Mars. Purchased the app for use as a business number. I had friends that used different cell phone carriers call me. The phone does not allow for calls to come through from AT&T customers. That is great right. A lot of my business comes in from Instagram.
I removed app put app back on phone twice. I did everything that customer service suggested could be the problem. Everything they suggested that I didn't do with their app I had already done.
So now I have 300 garment labels printed with my business phone number that doesn't accept phone calls from all carriers.
You also have to wait for days for them to actually address your email. So now I am stuck and their free one month is a joke because your issues are not worked out in a month however you are billed on time. I went with them because I thought they were vetted by Apple. Go with Google it is free.
I removed app put app back on phone twice. I did everything that customer service suggested could be the problem. Everything they suggested that I didn't do with their app I had already done.
So now I have 300 garment labels printed with my business phone number that doesn't accept phone calls from all carriers.
You also have to wait for days for them to actually address your email. So now I am stuck and their free one month is a joke because your issues are not worked out in a month however you are billed on time. I went with them because I thought they were vetted by Apple. Go with Google it is free.
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Response from developer
Hi Photos with text, We are sorry to hear about this experience. Please contact our support team through the app should you still require help. Go to Settings>Support and tap the icon in the top right corner to send the team a message with all the information on your account.
Crap
I downloaded this app and it was good until I found out that when people were trying to call my main phone number not the second phone line but my main phone number my calls weren’t coming through very very bad for my business and now I can’t get it deleted off my phone
Terrible app. Constant issues that app won’t load
I’ve used it a few times and it seem to be working OK. Now I get an error message every time I load the app to make a call or send a text message. This is unacceptable for an app especially when you charge a monthly fee. Be careful using this app. My clients are now reaching out trying to contact me saying my phone doesn’t work. Not a good second phone number app
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This is the one!!!!
This f#*+in app is great and works without any glitches or freezing up. I’ve recommended it to multiple people that I do business with and to my friends just because I like it so much. No cappin. And I never do reviews so that says a lot in itself. Get it tho. It’s exactly what you need. At least for me it was.
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Response from developer
Thank you for the fantastic review!
Great App, Fantastic Support!
Just got off trial and found the app to be intuitive and easy to use. Integrates all call and text information between lines so there’s no confusion where calls are coming from. Had initial setup issue with my carrier and support team was on the spot getting it corrected. Communicative, responsive and very friendly.
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Response from developer
Thank you for the fantastic review!
Love it
Has been a great addition to our business
Great customer service
I had an issue with texts. SwitchUp continued to follow up with me personally until it was fixed. Rare customer service for an app.
Middle of the Road Solution
I enjoy the clean UI, list of available numbers, and ability to set business (do-not-disturb) hours. However, from what I can tell, there is no way in the app or thru Apple Subscriptions to switch between monthly / annually subscriptions. I would likely give this app one more month prior to deleting it, unless I am able to upgrade to an annual subscription. Personally, I dislike the idea of a monthly recurring charge for app subscriptions.
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Response from developer
Hi Muay Thai Warrior, We just rolled out an Annual subscription offer! Please have a look at SwitchUp's subscription options and you should see the new option. This support article should provide you with some additional help https://support.apple.com/en-us/HT204939. We hope you find this change a reason to increase your review to 5-stars, it would mean a lot to the small team. If you have any more feedback, please reach out via support in the app under Settings>Support and the icon in the top right hand corner.
So far so good
Easy and quick to set up only should tell about the cost before the download of app but still have a choice to accept or decline so only downside is loading what you think is a free app I will see how well it works thanks
