SwitchUp User Reviews

SwitchUp - Second Phone Number

Easy Tiger Apps, LLC.

Business

Utilities

Reviews Summary

Positive highlights

💰

This app hasAffordable pricing

📱

This app hasClean and intuitive user interface

🕰️

This app hasAbility to set business hours

🤝

This app hasResponsive customer support

🔗

This app hasIntegrates call and text information between lines

Negative highlights

❌

This app hasFrequent technical issues and app crashes

🚫

This app hasInability to port out numbers

📞

This app hasUnreliable call and text delivery

🔒

This app hasLack of customer support and unresponsive to issues

🔄

This app hasDifficulty switching between monthly and annual subscriptions

🛑

This app hasAccounts and numbers being deactivated without explanation

💰

This app hasCharges for services that don't work as expected

Top reviews

Most RecentHighest RatedLowest Rated

Great App

I am a small business owner and I have used this app now for a few months after porting my number to the app, and am very happy with it…I have also read other reviews and have not had any negative experience… Love it, fingers crossed!

Fitt Studio

3 years ago

Response from developer

We really appreciate you taking the time to leave this review!

Does what it’s supposed to

My siblings & I are trying to sell our house so I download SwitchUp so I didn’t have people calling while I’m trying to sleep. The only feature I’d like to see added is the ability to set a different ringtone in the app. That way you could differentiate which line they’re calling on without having to look.

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WaxdHandlebar

3 years ago

Response from developer

Hi WaxdHandlebar, Thank you for taking the time to leave this review and for the feedback. You are able to change the ringtone. You can access the article on how to do this by either going to Settings> Support and search "Ringtone" or by following link: https://support.getswitchup.com/hc/en-us/articles/360056957251-Changing-Incoming-Ringtone Hope this helps! SwitchUp

Disapointed

I recieved a text them it just stopped working after that and locked me out of my account. I had to cancel my subscription with it due to this reason. I only got this as a second business line but it was unable to do what I was looking for.

😫😪👌🏼💪🏼

3 years ago

Average so far

I like the ease of use and navigation but when a call is made to my number, it takes four rings on the caller side for my line to ring for the first time.

SirCharlesNash

3 years ago

Better not mess up

If you click the wrong option when setting it up and try to go back and change it in the following screen, it won’t allow you to. Even deleting the app and starting over won’t clear it, you are stuck. Had to delete it for good. Oh well.

Rumterty

3 years ago

Great For Small Businesses

So I tried Google Voice but that wasn’t that great since you technically can’t use the Google number for business without paying. I opted for Grasshopper for an 800 number, but found it to be too expensive considering the size of my business. I came across this service and it just fit. It’s perfect for what I need and I’m very happy with it.

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Deason26

3 years ago

Response from developer

Hi Deason26, We really appreciate you taking the time to leave this review and are happy to hear that SwitchUp is a great fit for your business. Please reach out to our support team if you have suggestions for new features. In Settings, go to the Support page then tap the icon in the upper right corner. You can also submit a support ticket through our website: https://support.getswitchup.com/ Thanks, The SwitchUp Team

Error after Error

Disappointed is an understatement. Been trying to use it all morning. Downloaded the app, paid the $7.99 for the month, when I went further into the app it froze. Restarted the app a couple of times, every time I tried to use it Errors would pop up, closed it, restarted and the same issue all around their features, from setting the office time, automatic replies, and even calls. Haven’t been able to make not even 1 call. I’ve submitted (2) reports already so lets see if they fix whatever it is before the day is done. Otherwise, I’ll have to cancel and find another option.

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mig.sibyl

3 years ago

Response from developer

Hi, We're sorry to hear that you're experiencing this issue. If you haven't done so already, please reach out to us at support@switchupapp.zendesk.com so we can help you resolve this problem you're facing. Thanks, The SwitchUp Team

Error 😭

I paid for subscription coz i really need it for work. I tried it after subscribing and it keeps giving me an error i cant make any calls or texts. Im just a bit frustrated. I sent a service email but just waiting for a response from them. Hopefully it gets resolved

Fez~05

4 years ago

We

I love this very easy to use after payment

lylod1:

4 years ago

My old account

Hi there I had shut off my account but it said I could come back and see what people called and to reactivate my account but now it won’t let me is there away to use the same account and phone number or is it to late?

Carrie2222