Leave a Review Hotel Craze® Design Makeover
Amazing game
I really love this game, I like that your lives restore fast compare to other apps. The design of the game is so beautiful I love the colors and the cartoons movement is very nice. I’ve been playing this game for maybe 6 months or less and at the beginning was nice if you couldn’t complete the level they give you the option of watch an add and you get like an extra costumer I was fine with that but now since the last update you getting adds everywhere if you get out the app and you comeback there’s an add if you finish the game there’s an add and is really annoying also sometimes you press play and the add comes while the game in the background is already started so if you refresh the app you will loose a live… I will love if they fix thisShow lessAnamalia vega
Purchase gems but you don’t receive them
This is the 2nd time this happened - I purchase a gem package and don’t receive them
First time it happened I emailed proof of purchase and the problem was rectified however, 2nd time this has happened and I haven’t been so lucky, it may only have been a small amount of money but I’m being ignored when I’m trying to report the problem, I have emailed proof etc but no response - very poor and disappointedShow lessclairacooh
Developer Response
Thank you for playing the game. We are sorry about the problem you encountered. Please contact us in the game with more information and get direct help from the customer support. We value your feedback and will keep on working hard to improve the game quality and performance.Keeps glitching :(
Love the game so far but recently I have been winning levels and suddenly an ad pops up. When the ad is finished I click off and the game has glitch meaning I have to escape the app and reload it again :( then when it’s reloaded I have to redo the level again. I wouldn’t mind if it didn’t happen as often as it did. This is also an issue when playing the ticket contest as I’m losing tickets and having to restart the level from the beginning when I should have passed. It’s really getting quite annoying so if you could fix this it would be great and I would be willing to play this game a lot more frequently!!!Show lessaToRiX101
Developer Response
Thank you for playing the game and active suggestion. We value your feedback, and will investigate the feasibility of your suggestion and keep on working hard to improve the game. If you have any ideas, please feel free to contact us in the game.Crashes after ads
Since the update once finished a level wins or loose goes to an ads then crashes, very annoying esp if wins the level then crashes after the 5sec adds it doesn’t safe!Dooooodlydooo
Developer Response
Thank you for playing the game and active suggestion. We value your feedback, and will investigate the feasibility of your suggestion and keep on working hard to improve the game. If you have any ideas, please feel free to contact us in the game.Good but disappointing
Been playing this game for a while now and it’s really enjoyable until you get to higher levels and if you haven’t bought the recommended upgrades then you’re screwed. The level becomes impossible to complete without having to make in-app purchases which is just a scam - you should be able to do it normally. The Porter runs too slow also, wish you could upgrade the speed of him without having to use/spend money on powerups. Diamonds are far too expensive and you don’t get enough of them to upgrade stuff you need to complete the level, it’s not fair you have to spend real money on being able to complete the levels. It’s a good game but far too expensive for what it is, and if you don’t the upgrades they “recommend” it becomes impossible to complete a level without having to buy more diamonds.Show lessSwag on peeps!
Developer Response
Thank you for playing the game and active suggestion. We value your feedback, and will investigate the feasibility of your suggestion and keep on working hard to improve the game. If you have any ideas, please feel free to contact us in the game.Fun game
This game is typically my go-to time killer and I have progressed pretty far. The levels can be difficult, but it makes the game less boring to have that challenge. Upgrades for hotels cost a lot of diamonds so there is some waiting involved, however the game has given me plenty of diamonds as various rewards for things. The only complaint I have about this game is the insanely long wait times for upgrades to arrive. At times you can’t beat a level without certain things upgraded, but when you have to wait 12+ hours for the upgrade to arrive that can frustrating. Although, I spend that time playing previous hotels to rack up more diamonds. All in all a pretty fun game :)Show lessLana1552
Level Difficulty
I really do enjoy playing this game and I have played A LOT of it! However… the levels are basically impossible to beat unless you have power-ups and other things to help you out. I like a little bit of difficulty but not too much that I can’t even play the levels in order without spending gems to get power-ups. It is literally IMPOSSIBLE to beat levels without something to help you!!! And I don’t like that…
I have got into the habit of replaying the first hotel map over… and over.. and over again to earn more gems. I replay that one over and over because it’s the easiest map. But, let me tell you, it takes FOREVER to earn enough gems to buy power-ups in this game!!!! And when you FINALLY have enough gems to buy a power-up, you only get a set of three. Once those are all used up, back to the grind we go… It’s pretty frustrating…
Trust me. I would really enjoy even more of this game if the level difficulty wasn’t so frustratingly impossible… and I would be playing a whole lot more of this game than I already do now if they just took some time to tweak it. Just saying…Show lessThunderChed98
Developer Response
Thank you for playing the game. Levels are designed to be fun and challenge enough. However, we value your feedback and will do our best to make improvement and provide the best balance of difficulties. If you have any suggestions, please feel free to contact us in the game.Not fun anymore
You shouldn’t have to play the same level for days ! The timing is off horribly and too many customers wanting in rooms at the same time when no one has left yet. Not to mention you get about half way to all the likes and the game doesn’t register all the rest of the smiles from the other customers. I should have won the same level at least 100 times in the past three days but I’m still stuck on this level because of flaws in the game. I loved the game for a while but now it seems as they just want you to pay for stuff and watch really long ads. Please fix or will have to delete. To much wasted time on same level for daysShow lessmommaof3boyz3
Too Hard and Stingy
The level is too hard without using the booster to get through. With so many station to work with and only 1 person doing it seem ridiculous. Please make the level more fun to play and not stressful. You could adjust the level or add 1 more person that can run around.
The gems needed to upgrade the facilities is an absurd amount of money. You need approximately 650 ish gem to level up all facilities in Crystal Palace, which is only one hotel. But you only get around 28-30 gem per day. More if you play to get the bonus but still its so little compare to what’s needed.
I love the game and how its not too heavy and make my phone hot when playing it. Love how I can left the game anytime and pick it up where I left. So hard to find one this days. So this game have a lot of potential for me. Please make some improvement. The long period event is also fun cause it didn’t rush me. I don’t have time to care for short period event. So great job on the events.Show lessC. Chen
Just deleted it
Way too much time and actual money is needed to advance in this game. They even try to pull you back in by offering a pet to “help” you but the pet not only takes forever to recharge before you get a whole one min of the benefits, it often needs things like a bone or vet visit that costs 20-30 gems at a time. It’s not worth the hassle. Not only this, it has a glitch where it’ll say the daily reward is there, but then when I click it, it accuses me of adjusting time settings to get it. Sorry, I don’t have the time nor the desire to go that far for a whole $200 coins that are worthless without gems anyway. These guys need to get it together. Some levels are impossible to beat in the events like the Sakura festival without the power ups which cost, you guessed it, tons of gems!!! Good luck, you’re going to need it unless you’re willing to spend a hundred bucks for a few hours of game play.Show lessThijbfssrcbj
