Return and more purchases!!
Today I came to the store for an online return, I was assisted by Cesar in ladies shoes, excellent service along with the shoe department manager Naomi.
After that I moved on to cosmetics, accessories and the mens department. Raquel, Karla , Paola and another young and very tall guy, who was very well presented on a black suit helped me on the mens sales floor, as always is good to visit the store and see all those familiar and new faces willing to go above and beyond to help. Thank you!!!
After that I moved on to cosmetics, accessories and the mens department. Raquel, Karla , Paola and another young and very tall guy, who was very well presented on a black suit helped me on the mens sales floor, as always is good to visit the store and see all those familiar and new faces willing to go above and beyond to help. Thank you!!!
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Dillard’s ought to be ashamed
This “app” is basically worthless. If you want to look at things the app takes you to their website! I don’t need an app to do that. Everything is messed up on the app, words on top of other words or pictures. It’s like everything is thrown on a page and it lands wherever, just a jumbled mess. I hate saying all that because I love Dillard’s and I don’t usually do reviews, but this app is so bad I had to say something.
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Pick up in store
The App can not tell you if you can pick up in store today. Why would I pick up in store if I had to wait days??? I would just have it shipped. Pick up in store is convenient for items needed immediately but don’t have time to wander around malls for. I know the technology exists because Nordstrom can tell me immediately if I can pick items up today. Fix the system to complete Dillards!
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Terrible for Shopping
As a shopping app, it’s essentially nothing more than a link to their mobile-optimized website. That works for some retailers, but the website is only slightly less terrible. Merchandise is badly organized, no inventory information for individual stores, and there are very few available criteria for finding what you need.
Dillard’s, you must really want us coming to the physical stores, because I never want to shop on this app again.
Dillard’s, you must really want us coming to the physical stores, because I never want to shop on this app again.
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Needs some work
Most of the features of this app work fine and make a good experience while using the app. However, there are some issues with overlying icons and tabs when you use this app on an iPad. I don't have this issue on my phone but when using it in the iPad everything overlaps each other making it hard to push buttons and tabs and navigation is a nightmare please look into this.
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Should only need one passcode
I have read other reviews and I must agree that one should not need more than one passcode when shopping and or paying the bill. Also, the app does not open completely.
I love Dillard’s but the online app not so much. I end up calling the credit card company and pay what I owe that way.
I love Dillard’s but the online app not so much. I end up calling the credit card company and pay what I owe that way.
Best Specialty Store
I have the highest respect for Dillard’s!!! This specialty store actually has the highest quality of products in every department and their sales are better than most stores. The customer service is impeccable and associates go above and beyond for my shopping needs. Thank you Dillards.
Will not save filtered settings
Frustrating App. While doing a filtered search, using the back button causes the app to forget all filtered settings. The you have to start all over again, and instead of looking at the last item viewed, you begin with item number 1 again. This is ridiculous. Also, please add a subcategory for long sleeve vs. short sleeve shirts. Thank you.
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Love the app
Would have given 5 stars if I could see my recent purchase history but for some reason it will not let me view it.
Please fix app “shop” shopping experience
Using the shopping feature in the app “done” does not indicate done viewing the item, but that is the natural indication.
When you click done and realize the mistake you’ve made and click back on shop it starts all over and you lose you place.
It’s so frustrating I have abandoned shopping many times
When you click done and realize the mistake you’ve made and click back on shop it starts all over and you lose you place.
It’s so frustrating I have abandoned shopping many times
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