Never paid
I worked for Highlands In Lakeland and because after starting my shift and the first one to arrive started my work early they wanted to send me to another unit. It was covid and because I refused they never paid me for my hours cause that facility said they won’t pay me! I had proof I was there on assignment sheet and their paper clock in. Yet this company didn’t protect me and I did numerous of escalations nothing was done! Still haven’t gotten a pay at all for that facility no supervisor called me nothing! I stop working for them over that situation that was never resolved.
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Response from developer
Hi there! We're sorry to hear about your experience. We're here to help. Please reach out to us via chat at ShiftKey.com or by calling the helpdesk at 214-257-8686 to get this resolved. We want to make this right! Thanks for your review!
No call no show
Never happened. Called into receptionist desk transferred to nurses station rang SNF rang. Called again went to nurses station. I left 2 voicemails. I will never NCNS been nursing 34 years! Electrical problem with my car in route to facility. Also reached out to account representative Shiftkey at that time!
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Help
Don’t use the in app “help” when they could not help me with updating my credentials for the current state I live in the support recommended deleting the app as opposed to actually helping. I can look up my credentials online myself. I’ve wasted entirely too much time when I should have just used another app.
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Great app…
Love the app very user friendly I’ve experienced a glitch here and there but nothing serious the only thing i think should be added is a filter for shift times for example I work nights but have scroll through a lot of day and evening shifts to get to nights. I thinking adding that would make it even easier for nurses to see the shifts they want.
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CNA
I Love working for your company, but the pay out times should be sooner than after 12 noon due to contractors working other shifts and need to take care of things before going to these companies working. I feel that we are losing or slacking in our responsibilities no one knows what the next person has going on and as a company think about your contractors shanicet
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Response from developer
Good day! Thank you for taking the time to write this review! As a growing organization, we're always open to feedback & suggestions. Please feel free to email us at resolutions@shiftkey.com with any other suggestions that you may have! We are grateful to have you as a member of the Shiftkey fam!
Love ShiftKey
I absulutly love ShiftKey I love how convenient it is to find jobs plus I always have my phone in pocket and I have my schedule at a glimpse at all times. My favorite app so far!!!
No shifts available and unreliable
Shift key is unreliable if you need constant income. I have bidded on numerous shifts and I still don’t get accepted. I keep my personal schedule open incase I get a response and most of the times, the shift becomes unavailable the day off. ShiftKey should encourage their partners to acknowledge bids right away to minimize the lagging timeframe. I’ve also noticed that their have been no shifts to bid on in October?!!
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Lvn
I think ShiftKey is a good company to work for. When you have questions they are good at communication. Multiple shift are available. Pay times are decent.
Developer response requested
I would like to say I use the app a lot and I am very familiar with the interface. I love what it has to offer. I have a valid suggestion that would benefit both the user and Shiftkey! I am a dual license holder, RN and LVN. The app allows you to only utilize one license. You can contact Shiftkey and request to be switched between license but if you have any current bookings the app will not allow you to work those and switch to the other license. On the next update please develop a way dual license holders (RN/LVN or CNA/CMA) can utilize the app with both license or certifications. This can maximize the usage for us dual license holders. Please feel free to reach out to me as I have seen this work seamlessly on similar nursing shift apps. Thanks for your time.
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Response from developer
Good afternoon!! Thank you for sharing your experience with ShiftKey! As a growing organization, we're always open to feedback & suggestions. We've passed along the feedback you have provided regarding using multiple licenses to our development team. If there is anything we can do to better your experience with ShiftKey, please let us know at resolutions@shiftkey.com.
Has potential,
But the people who work for the platform act like inconsiderate a holes and might talk down to you over the smallest thing even if it’s out of your control.
There are other, more responsive platforms available honestly; this has been the worst I’ve used so far.
There are other, more responsive platforms available honestly; this has been the worst I’ve used so far.
