ShiftKey User Reviews

Reviews Summary

Top reviews

Beware.

I finally signed up. Jumped through all their hoops. Picked up my first shift (two days in a row, actually) for a decent rate. Other apps offer more, but decent nonetheless. Worked the first 12 hour shift. Submitted the PAPER worklog (2022?), and it was refused. I was directed to call the facility, which I did, spoke to the person who signed the worklog. They hadn’t heard from anyone. No one had called to verify, it was just refused. I canceled the next days shift. And deleted my account. I don’t work for free. Be careful that you don’t end up working for free too.
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Cna

When I pick a shift it take too long for shift to be confirmed. If shifts could be updated sooner I would work more for shiftkey. Also it took a whole day for the facility to approve my pay. I work for shiftkey because I like how the pay goes it helps me with bills, but it makes no since to pick up if you are unsure if they will except your bid to work.
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Please Allow Us To View Other States W/O Having To Be Certified In That State.

Great app! User friendly, great pay, pick when you’d like to work, as much work as you want to work!!

I’d just like to be able to see other shifts in other states regardless of if I’m certified in that state or not. Being that Shiftkey is my main agency to work for, I’d like to view shifts on the app in multiple states so I can gauge to see the pay rates & such so I can get reciprocity.

In simpler terms, I’d like to browse the app’s shifts being offered by all approved states on Shiftkey’s platform.
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Response from developer

Good day! Thank you for taking the time to write this review! As a growing organization, we're always open to feedback & suggestions. You're suggestion has been passed along to our Development team. Please feel free to email us at resolutions@shiftkey.com with any other suggestions that you may have! We are grateful to have you as a member of the Shiftkey family!

Camera button not available

I am an Iphone 13 Pro user. I have issues since starting with Shiftkey in Aug 2022 with uploading my worklog to Shiftkey when the camera button to do so is inaccessible. To make matters worst, I am unable to upload my worklogs until I get home to do so on my laptops. When I am using a hotel’s Wi-Fi or mobile hotspot I am denied access to Shiftkey as a safety feature. Furthermore, there is no way to send my worklogs to Shiftkey via email, attached to help desk email or chat where this issue can be resolved. Other apps and agencies use fax, electronic sign in or dail-in, a few suggestions to look into to resolve this issue that others are experiencing as well.
Frustrated RN in GA
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Response from developer

Good day! Thank you for taking the time to write this review! As a growing organization, we're always open to feedback & suggestions. You're suggestion has been passed along to our Development team. Please feel free to email us at resolutions@shiftkey.com with any other suggestions that you may have! We are grateful to have you as a member of the Shiftkey family!

Don’t waste your time if you live in Virginia

They do not have any job offers in Virginia!! If one happens to appear it’s through a third party agency pay $14 per hour for part time hours oh and don’t forget Shift key will automatically take over $2 from your pay to fund their real gig of selling insurance. If they happen to have a Virgina job it’s two to three hours away.. who’s traveling two to three hours away for $22 per hour well less than that cause shift key will charge you a couple of dollar to fund their insurance company. They have you going through a lot of changes uploading your credentials and taking these test background chance to test and then after all that process, they haven’t done the job of scouting jobs for you to work .. let me save you time. Do not use ShiftKey if you live in Virginia.
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Response from developer

Hi there! We're sorry to hear about your experience. We just want to let you know that ShiftKey does not own an insurance company. As far as shift in Virginia, as a growing organization, we're always looking to add facilities to our growing family. ! If you have any questions please call us at (214)257-8686 or visit ShiftKey.com and engage with one of our chat agents.

Do better

It’s to much waiting for people to accept you cuz they want to book a friend or whatever the reason may be people have to live and don’t always want to drive 3 hours 6 all together for a shift just to survive and it want let me bid more than $2 over on premium shifts that’s crazy but other than that getting paid everyday or week is great
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Meh

I got married after obtaining my license and they would not accept a marriage certificate or proof of name change even though my maiden name still shows on my legal documents as my new middle name. I was told to delete that account and make a new one under my maiden name. I’ve done so, and have now been waiting weeks because the old account won’t delete. It’s been “escalated” multiple times by customer service and I keep going in circles with them. When I ask for a manager or supervisors contact information, I have been flat out refused or deflected.
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Great app for nurses who are tired of having a boss.

This simplifies the process of working as a nurse. Multiple facilities add in all the shifts available in the state your a working in. So if you have trouble finding shifts this will help you get in a double everyday if needed. They don’t allow 24/7 on the clock even if your shift is at a different facility just FYI to save you time.
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Awful

I had to resubmit my tb test multiple times because whomever was evaluating it could read. It says the assignment was 43 miles from me. It was over 70 each way! This was the closest offering to me. No pay for traveling. They force you to get liability insurance or they deduct it from your pay. Assignments are the worst ones you can get. Highly do NOT recommend.
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Best staffing app for nursing!

LPN, RN, CNAs this is the most user friendly easy to work with app to pick up some shifts as a side hustle or you could easily work it full time! I’ve tried several and this app is the most flexible, has the most facility choices, easier to certify, and does not limit you to a “market” if you want to travel!
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