Apps and website the worse I’ve seen
The app doesn’t work nor the website. 0 out of 10..
UBL website and app
Firstly I’m very happy with the rates offered by UBL. On ISA rates, they’ve been either top or near the top for years. Also if asking a question via their site or app it is answered quickly and politely.
However their website and app are confusing and illogical to use and have not improved in the years I’ve been a customer.
However their website and app are confusing and illogical to use and have not improved in the years I’ve been a customer.
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Should have listened to other comments
Very clunky process to complete application on iPhone. Took all my details and biometric fingerprint and then said it couldn’t identify me from this. Tried the alternative way and then page froze. Didn’t feel right about this do went with a different bank instead.
Poor App
Multiple attempts to sign in and it keeps crashing. Sort it out.
App does not work properly with face recognition
Every time I try and login I have issues on my iPhone 12 because the app does not interface properly with password manager.
Terrible app experience
It has crashed when asking for my location when registering for an account, I’m not even sure why it needs my location. I now can’t use my email to create an account because the email verification step fails (presumably because it has already successfully verified before the crash). I’ve tapped to register with an existing account, however having realised I have no account number and now I can’t go back to the previous screen.
Tried the website and that’s just as bad, unfortunately I won’t be depositing my money with you.
Tried the website and that’s just as bad, unfortunately I won’t be depositing my money with you.
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No access
Had to use my PC to re-enter details to get my App to work.
Not sure why ?
Not sure why ?
Muhammad
I amkeep trying to send money to another account but this system is not working
UBL app
Really Easy to set up and use love it!
Absolutely terrible
This could possibly be the worst ever app that I have come across. It’s truly awful. Take my advice…don’t bother. There are even spelling mistakes, so you can imagine how much testing was done. This is bad enough on a game type app….but, somewhere that you can potentially be sending thousands of pounds…errrrrr NO.
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