The app is very poorly developed, with numerous bugs and non-working features. It constantly crashes. The chat with clients is inconvenient, and the chat with support is even worse. Moreover, Angi does not respect you as a professional. For them, clients are more important so they can make money off them—and off you! The functionality for professionals is extremely limited! As for the work, guys, do not work with Angi. They assign you jobs for very low pay. For example, if furniture assembly costs the client $120 on their website or partner sites, Angi will pay you only $40. That means Angi keeps more than 50% of your money. It’s unfair and a scam! The support team is incompetent. They cannot help you with anything and always claim they don’t know anything. To request additional time, you have to answer countless questions and repeat yourself over and over—why, how, when, what for, and why you need the extra time! Their response is always: “We can’t help you!” Another huge issue is the constant misinformation about the distance to clients. When they offer you a job, the app might say the client is 9 miles away. But after you accept the job, it turns out—according to Google Maps—that you actually have to drive 32 miles! This is blatant deception! This is the most inconvenient and worst app for professionals! Avoid it at all costs.
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Response from developer
Hi there, we apologize for any troubles while attempting to utilize the app. We’d be happy to offer troubleshooting assistance via chat. You can also report these concerns or any other technical issues to us by sending an email to prosupport@angi.com. Please note that, it is our goal to maintain a high quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments. Your business is paid the amount listed by Angi for the job. In addition, certain loyalty rewards and fulfillment bonuses may be applied, increasing your business’ pay-out. To learn more about this, feel free to visit https://bit.ly/3VlNqxv. On the other hand, we regret to hear that you have any concerns regarding your service areas. We are happy to adjust your service filters when you contact us at prosupport@angi.com. Keep in mind that this can be adjusted directly through the Pro App. You can find a guide to updating your service filters by going to bit.ly/4ff1sIV. We'll be happy to assist you. Best, Ammi for Angi.
