Smells like class action
Just like the OG Angi list (now ads) this Angi services is also a scam! Like others on here that complained I have been charged fees for customers stating I did no shows when they 1- never requested a cleaner as they say 2- not even the customer be at the home 3- want to cancel but then put I did a no show, even when I show proof of what I did or what was said In messages with a customer I STILL GET FINED, they have also cut my pay when a customer cancels. Not to mention we the cleaners don’t even get 50% of what the customer really pays, and if i complain about the job to the reps forget it I still gotta clean the home or I get fined AGAIN! So SCAM I SAY, I already made them aware I would be going for governmental help against them for lying and going against contracts. To sign the class action please email me. It’ll be a Gmail account with the beginning of xzysservices. Please reach out to be apart of the class action! And I’m sorry that we’re being treated like this after all our hard work.
Angi do better.Christopher Macvicar
Many problems with this company especially with extra hours and I pay 8.00 a week for pro to see 10 days of jobs instead of seven but for over a year now I only see 7 days and have chatted about this problem multiple times never any body fix but every Monday angis makes sure they take that 8.00dollars from me and also job descriptions are very lacking on Angie’s end your people don’t ask right questions to customers but your people don’t know about how to work a job so they are not capable of asking. Right questions never enough time to do these jobs because yous don’t add time for set up cleanup and unpacking the product and I’m hate adding time because I follow your rules but seldom get paid for extra hours and when customers approve of time then I have to spend more time chasing through chat to not get it solved so more time wasted and I have customers show me they tipped threw the app never do I get that many problems and the problems will remain because no one wants to follow up and make changes we pros are the face of your company but yous have still not figured that out I talk to your customers and many are disappointed with the Angie’s side of it your company will not be in business that much longer if yous don’t change the platform I have many more but I figured I just wasted this much time it’s enough and I’m sure there will be no follow up to this review either can’t fix what you don’t want to fixDeveloper Response
Hi there, thank you for sharing your comments with us, for us it is very important to know how you feel when using the services of the platform and we are sorry to hear that so far you have not had a good experience, so we would like to address all your questions and give you a solution, so we ask you to send an email to prosupport@angi.com so that someone can help you properly.Angi services
I highly not recommend this app I have claimed multiple jobs My first job I clean was a lawnmowing and two days before I would drive up it disappeared, and I could not figure out what happened. I did not receive a text saying that they canceled or anything. They just disappeared. The second lawnmowing job I had. I was on my way driving up there and they disappeared. I get to the house and ask them if they canceled. And they said yes, I did not receive a single text or email or anything saying they canceled and wasted gas and my time I just cleaned a job fixing a guy‘s fence for Friday and 20 minutes ago. It disappeared I have no text no emails no information that they canceled and I’ve already bought supplies to fix their fence. This app is the most stupidest app I’ve ever seen and yet us as the ones who claimed the jobs get a fine if we cancel the jobs yet there’s no information us about them canceling the job This is a stupid app. And completely unprofessional I contacted customer support they were super unprofessional and rude. I will not be using this app ever again. me and my dad also used the app and I saw more jobs 50 to 75 miles away where he lives, and he some more jobs 57 miles away where I live more than we saw Jobs next to usDeveloper Response
Hi Debra, Thank you for sharing your feedback. We are very sorry that you have had this experience and we are very sorry to hear that you have had some challenges with the app lately. Furthermore, We are always working to improve both customer's and professional's experiences and It is important to us that you as a professional receive all the attention and support you need. We would like to look into all your concerns. Please email us at prosupport@angi.com.Best, Klaidy for Angi