Leave a Review Uhale
User friendly, but a little confusing if uploaded
The app is pretty easy to use as far as setting up an account and linking to the frame. Overall uploading pictures to the frame was seamless. The slightly confusing part came when one photo was left and it kept asking me to upload it, leading me to think it hadnβt gone through. I ended up with several copies and now I need to figure out how to delete it. Overall great app, but not quite sure why this happened. It also asked me to crop my horizontal photos to landscape to upload, but when uploaded they appeared horizontal. They look good, but that is confusing.Show lessLove it
Love it! So easy. Iβm able to upload pictures on my dadβs picture frame from the other side of Canada! I love that you can do captions tooMore tedious than I thought
Could be user error, I don't know. But this uploading process is bananas... Most times, I just want to send a collection of pictures and videos to a relative's frame. However, it won't let me just do that in one go. Videos have to be sent one at a time. Pictures, although they can be sent in a group, can only be either vertical orientation OR horizontal orientation - for the whole group. So I can go through and try to set them correctly individually, but it just applies whatever the last picture's orientation was to all photos in the group. So if I want to send 4 videos and 10 pictures, I have 6 separate uploads: 1) first video 2) second video 3) third video 4) fourth video 5) pictures in vertical orientation 6) pictures in horizontal orientation... It's madness and turns what should be a 1-2 min process into 10 minutes. Please make this betterShow lessDeveloper Response
We apologize for the poor experience you had with our APP. We have received your feedback and will strive to improve the APP experience. If you need further assistance, you may contact us at uhale-support@zeasn.com, and we will be happy to help you.